Senior Specialist, Infrastructure Services Analyst

Archer; Pittsburgh (Allegheny County); On-site; USD 110,000 - 150,000; Full time

Job summary

BNY Mellon seeks a Senior Specialist, Infrastructure Services Analyst to join Production Services Governance in Pittsburgh, PA. You will drive governance and improvements across TECM/SSSDLC, RFC, INC, AVL, and PRB, coordinating with engineering, risk, and audit.

The role emphasizes executive reporting, policy lifecycle management, risk monitoring, and remediation, with modernization efforts leveraging automation and AI to enhance control effectiveness and resilience.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Typically 5–7 years of experience in technology, operations, risk, governance, audit, or control functions within Financial Services.
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to drive cross-functional initiatives and deliver results in a fast-paced environment.
• Excellent written and verbal communication skills, including executive-level reporting.
• Passion for continuous improvement, automation, AI, and process optimization.
• Experience working in regulated or complex enterprise environments.

Responsibilities

• Support governance, oversight, and continuous improvement of TECM/SSSDLC, RFC, INC, AVL, and PRB processes.
• Coordinate across Engineering, Production Services, Risk, and Audit to strengthen controls and drive automation.
• Lead executive reporting for enterprise technology risk and resiliency programs.
• Manage the lifecycle of technology policies, standards, procedures, and controls for alignment and compliance.
• Oversee control assurance, risk monitoring, and remediation of identified control gaps and risks.
• Drive audit readiness and regulatory sustainability through remediation coordination.
• Develop roadmaps for governance, risk, and software delivery, embedding AI-enabled capabilities.

Skills

Analytical skills

Problem-solving

Stakeholder management

Executive reporting

Automation & AI

Regulatory/compliance

Education

Bachelor's degree or equivalent work experience

Job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a Senior Specialist, Infrastructure Services Analyst professional to join our Production Services Governance team in Pittsburgh, PA, United States.

In this role, you'll make an impact in the following ways:

• Responsible for supporting the governance, oversight, and continuous improvement of BNY's Technology Enterprise Change Management (TECM) Framework /Secure Systems & Software Development Lifecycle (SSSDLC), Request for Change (RFC), Incident (INC), Availability (AVL), and Problem Management (PRB) processes
• Drive cross-functional coordination across Engineering (Infrastructure, Development, Testing, Architecture), Production Services, Risk, and Audit teams to strengthen control effectiveness, drive audit readiness, ensure regulatory sustainability, and advance strategic modernization initiatives through automation and AI-enabled capabilities
• Lead executive reporting for enterprise technology risk and resiliency programs, partnering with senior technology leaders to drive decision-making through key forums, councils, and communications
• Manage the lifecycle of technology policies, standards, procedures, and controls, ensuring alignment, traceability, and compliance
• Oversee control assurance and risk monitoring activities, including RCSA execution, control performance oversight, compliance validation, and remediation of identified control gaps and operational risks
• Drive audit readiness, regulatory sustainability, and continuous control improvement by coordinating remediation efforts, validating control effectiveness, and advancing scalable governance practices through automation
• Lead strategic modernization initiatives across governance, risk, and software delivery by developing roadmaps, embedding AI-enabled capabilities, and leveraging automation to enhance control effectiveness, operational efficiency, and resiliency outcomes

To be successful in this role, we're seeking the following:

• Bachelor’s degree or equivalent work experience in a related discipline (e.g., Engineering, Business, Information Systems, or related field)
• Typically, 5-7 years of experience in technology, operations, risk, governance, audit, or control functions within Financial Services
• Strong analytical, problem-solving, and stakeholder management skills
• Ability to drive cross-functional initiatives and deliver results in a fast-paced environment
• Excellent written and verbal communication skills, including executive-level reporting
• Passion for continuous improvement, automation, AI, and process optimization
• Experience working in regulated or complex enterprise environments

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.