Senior Specialist, Import Customs Compliance

RXO; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical plans

401(k) retirement plan

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is seeking a Senior Specialist, Import Customs Compliance to act as a subject matter expert in import regulations and to support CBP compliance through guidance, audits, and training.

You will monitor entry activities, advise on tariff classification and admissibility, and manage ISF or in-bond programs, driving continuous improvement across our Customs Brokerage operations.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5 years of customs brokerage, customs compliance, or international trade experience.
• Strong knowledge of customs entry procedures and CBP regulations.
• Experience with Microsoft Office applications.
• Excellent communication, organizational, and analytical skills.

Responsibilities

• Serve as the subject matter expert for import customs compliance matters across the organization
• Monitor import entry activities to ensure compliance with U.S. CBP regulations
• Provide guidance on entry processing, tariff classification, valuation, and admissibility requirements
• Oversee and support compliance programs related to in-bond movements and ISF
• Conduct compliance reviews, audits, and investigations to identify and mitigate regulatory risks
• Develop and maintain compliance policies, procedures, and standard operating processes
• Prepare and distribute regulatory updates, compliance bulletins, and customer communications
• Partner with operations, sales, and customers to address import compliance questions and concerns
• Deliver internal, cross-functional, and customer-facing training programs on customs compliance topics
• Monitor regulatory changes and communicate operational impacts and required actions
• Support CBP audits, compliance reviews, prior disclosures, and corrective action initiatives
• Maintain compliance reporting and provide recommendations for continuous improvement

Skills

Customs compliance

Regulatory knowledge

Analytical skills

Communication

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Senior Specialist, Import Customs Compliance

As a Senior Specialist, Import Customs Compliance at RXO, you will serve as a subject matter expert for import customs regulations and compliance programs. You will support Customs Brokerage operations by monitoring compliance, providing regulatory guidance, conducting training, and identifying opportunities to reduce risk while ensuring adherence to U.S. Customs and Border Protection requirements. Become a part of our growing, dynamic team and help drive operational excellence across our Customs Brokerage organization.

What your day-to-day will look like:

• Serve as the subject matter expert for import customs compliance matters across the organization
• Monitor import entry activities to ensure compliance with U.S. Customs and Border Protection regulations
• Provide guidance on entry processing, tariff classification, valuation, and admissibility requirements
• Oversee and support compliance programs related to in-bond movements and Importer Security Filings (ISF)
• Conduct compliance reviews, audits, and investigations to identify and mitigate regulatory risks
• Develop and maintain compliance policies, procedures, and standard operating processes
• Prepare and distribute regulatory updates, compliance bulletins, and customer communications
• Partner with operations, sales, and customers to address import compliance questions and concerns
• Deliver internal, cross-functional, and customer-facing training programs on customs compliance topics
• Monitor regulatory changes and communicate operational impacts and required actions
• Support CBP audits, compliance reviews, prior disclosures, and corrective action initiatives
• Maintain compliance reporting and provide recommendations for continuous improvement

At a minimum, you'll need:

• Bachelor's degree or equivalent combination of education and experience
• 5 years of customs brokerage, customs compliance, or international trade experience
• Strong knowledge of customs entry procedures and CBP regulations
• Experience with Microsoft Office applications
• Excellent communication, organizational, and analytical skills

It'd be great if you also have:

• Licensed Customs Broker (LCB)
• Experience with in-bond administration and ISF compliance
• Experience conducting compliance audits and regulatory reviews
• Knowledge of tariff classification and import compliance programs
• Experience developing and delivering training programs
• Strong project management and problem-solving skills

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.