Senior Specialist, Identity and Access Management

KPMG US; Atlanta (GA); On-site; USD 84,000 - 180,000; Full time

Job summary

KPMG US is seeking a Senior Specialist in Identity and Access Management to join their Managed Services practice. This role involves managing PAM incidents, maintaining client relationships, and upholding professionalism. Candidates should have a strong background in IAM and relevant certifications. KPMG offers a supportive environment with opportunities for growth and a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k)

Well-being benefits

Qualifications

• Minimum three years of recent experience in IAM.
• At least one year in Incident Management, Change, and Problem Management.

Responsibilities

• Diagnose and resolve Privileged Access Management (PAM) incidents.
• Manage the incident lifecycle proactively.
• Create and maintain knowledge articles and SOPs.

Skills

Communication

Problem Solving

Education

Bachelor's degree in information technology

Tools

CyberArk

Azure AD

SailPoint ISC

MIM

Okta

Ping Identity

Hitachi Password Manager

Job description

Senior Specialist, Identity and Access Management

Join to apply for the Senior Specialist, Identity and Access Management role at KPMG US.

KPMG Advisory practice is currently our fastest growing practice. We are experiencing tremendous client demand and expect this to continue. Our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our top priority, with opportunities for learning, career development, and personal growth. We foster a supportive environment where you can be your whole self, make an impact, and expand your capabilities.

We are seeking a Senior Specialist, Identity and Access Management to join our Managed Services practice.

Responsibilities:

1. Diagnose and resolve Privileged Access Management (PAM) incidents, primarily based on ITIL Incident Management principles.
2. Manage the incident lifecycle proactively, including identification, categorization, prioritization, and resolution.
3. Create and maintain knowledge articles, SOPs, and scripts to restore normal operations.
4. Monitor IAM operations and escalate incidents to Level three support as needed.
5. Maintain professional relationships with clients to ensure efficient incident management and address IAM-related needs.
6. Uphold integrity, professionalism, and personal responsibility to maintain a respectful work environment.

Qualifications:

• Minimum three years of recent experience in IAM, with at least one year in Incident Management, Change, and Problem Management within an ITIL managed services environment.
• Bachelor's degree in information technology or related field; CyberArk or similar cybersecurity PAM certification preferred; ITIL certification preferred.
• Strong understanding of PAM processes, controls, and systems, especially CyberArk PAM; experience with Azure AD, SailPoint ISC, MIM, Okta, Ping Identity, and Hitachi Password Manager preferred.
• Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels.
• Excellent communication skills, proficiency in MS Word, Excel, and PowerPoint.
• Availability to work night and weekend shifts.
• Authorized to work in the U.S. without sponsorship now or in the future; no visa sponsorship provided.

KPMG offers a comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k), and well-being benefits. Salary ranges vary by location, with California starting at $84,500 and going up to $179,300. For other locations, visit this link.

KPMG is an equal opportunity employer, committed to diversity and inclusion. We do not require vaccination for COVID-19 unless mandated by law. We recruit on a rolling basis; apply promptly.