Senior Specialist, Field Sales Service (New York)

Nestlé SA; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading company in the food and beverage sector seeks a Senior Specialist in Field Sales Service to enhance customer satisfaction and operational excellence across the New York City Metro Area. This role involves onboarding new business, equipment installation, and training, ensuring compliance and optimizing brand presence. The ideal candidate will work collaboratively with various teams to meet organizational goals while enjoying competitive benefits and growth opportunities.

Benefits

Company Car

401k with Company Match

Healthcare Coverage

Qualifications

• Ability to work variable hours and travel extensively.
• Collaboration with teammates and sales leads.

Responsibilities

• Support equipment installation at new and existing accounts.
• Provide training and refreshers to accounts.
• Ensure product compliance with dispensers.

Skills

Problem Solving

Collaboration

Customer Service

Job description

Senior Specialist, Field Sales Service (New York)

The Nestlé Professional Solutions at Nestlé USA leverages its position as the world's largest food and beverage company to bring beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks to various settings including workplaces, restaurants, hotels, and neighborhoods. Our extensive networks and industry knowledge enable us to support foodservice operators in achieving success and contribute to a healthier future through quality ingredients and operational expertise. Our team of culinary experts and product developers work closely with foodservice professionals to create innovative food and beverage solutions, fostering opportunities for employee growth within the industry.

This position is not eligible for Visa Sponsorship.

Nestlé Professional Solutions is hiring a Senior Specialist, Field Sales Service in the Northeast (covering New York City Metro Area, including all five boroughs, Westchester, Putnam, and Orange County, among other areas). The role involves partnering with Customer Account Leads, Distributors, and Service Teams to onboard new business and support existing customers. Responsibilities include customer onboarding, equipment installation, training, compliance, and service coordination within the assigned territory.

The Senior Specialist will contribute to organizational goals by ensuring flawless execution, product stocking, compliance, and high customer satisfaction across a multi-state territory. Key responsibilities include:

1. Supporting equipment installation at new and existing accounts.
2. Providing training and refreshers to accounts, utilizing technology for efficiency.
3. Ensuring product compliance with Nestlé Out-of-Home owned dispensers.
4. Collaborating with account contacts to ensure successful onboarding and identify cross-selling opportunities.
5. Optimizing brand merchandising at points of consumption.
6. Communicating service needs with Service Supervisors & Technicians.
7. Partnering with deployment and service teams to ensure account readiness.

Qualifications include the ability to work variable hours, travel extensively, work independently and as part of a team, and analyze problems to provide solutions. The role requires collaboration with teammates and sales leads to achieve team goals.

We offer a company car for professional and personal use, growth opportunities, and competitive benefits including a 401k with company match and healthcare coverage. The estimated pay range is $90,000 to $110,000, subject to variation based on skills, experience, and location.

We are committed to diversity and inclusion, welcoming veterans, individuals with disabilities, and all qualified applicants. For accommodations during the recruitment process, contact [e-mail] or dial 711.

This position is not eligible for Visa Sponsorship.