Senior Specialist, Digital Process & Data Analysis

Biopharma Asia; Rahway (NJ); Presencial; USD 117.000 - 184.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Medical, dental, vision benefits

Paid holidays and vacation

Descripción de la vacante

Merck & Co., Inc. in Rahway, NJ, USA is seeking a Senior Specialist, Digital Process & Data Analysis (DPDA) to advance data-driven decision-making.

You will partner with stakeholders to gather requirements, design dashboards, and implement reporting solutions that integrate applications, user analytics, and NLP-based bots. The role emphasizes data literacy, training, governance, and compliant, high-value digital tools.

Formación

• BI reporting and dashboarding across BI platforms
• Data literacy and storytelling with data
• Governed data sharing and basic security concepts
• Data preparation and quality checks
• Documentation and metadata management
• SDLC awareness
• Good Clinical Practice (GCP) familiarity

Responsabilidades

• Lead requirements gathering and translate into technical deliverables
• Design and deliver dashboards/reports, drive user adoption and training
• Maintain data dictionaries, SOPs, and change logs
• Engage stakeholders to capture needs and translate into specifications
• Ensure data readiness and work with data quality and governance teams
• Support data collection for benchmarking and external surveys
• Apply SDLC and data governance standards in reporting solutions

Descripción del empleo

Job Description

The Senior Specialist, Digital Process & Data Analysis (DPDA) serves as a strategic partner in advancing data-driven decision-making and digital capability adoption across the organization. Working closely with stakeholders, this role leads requirements gathering, alignment, and implementation of reporting solutions that integrate purpose-built applications, user-generated analytics, and NLP-based bots. In addition to ensuring compliance and business value, the Senior Specialist drives user engagement, training, communications, and data literacy initiatives, helping teams successfully adopt and maximize the impact of digital tools and insights.

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$117,000.00 - $184,200.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

Responsibilities:

Solution delivery and product / data support:

Support the delivery, including requirements gathering and documentation, data readiness, development, & testing, of high-value technical solutions that meet business needs and achieve broad organizational adoption.

Investigate trends and outliers to identify drivers; form and test hypotheses appropriate to business questions.

Support the development, implementation, and maintenance related to stakeholder engagement, training (including tool use, technical/ data literacy), and support.

Support the collection of internal data for use in external benchmarking surveys.

Maintain a deep understanding of systems, processes, and data flows relevant to reporting (clinical/operational).

Engage with business stakeholders to understand and document their needs and help translate them into clear requirements and technical deliverables

Process, compliance, & capability building:

Maintain clear data dictionaries, metric definitions, Standard Operating Procedures (SOPs), and change logs; ensure consistency across related domains.

Engage in learning new technologies and reporting methods.

Technical skills:

Business intelligence (BI) reporting and visualization: Advanced proficiency in one or more platforms (e.g., Qlik Sense, Power BI, ThoughtSpot, Tableau), with ability to design audience-appropriate dashboards and reports

Data literacy: Understanding data literacy best practices, including defining storytelling guidelines, executive readout formats, and review cadences.

Ability to apply governed sharing practices and basic security concepts (e.g., awareness of row‑level security) within established standards

Data preparation and quality

Ability to perform light‑to‑moderate wrangling across BI tools/spreadsheets

Proficient in defining and applying readiness/quality checks

Expert level spreadsheet and tabular proficiency through use of pivots, lookups, conditional logic, data validation, and error checks to reconcile data and support Quality Assurance (QA)

Documentation and metadata management: proficient in versioning, naming, and access control standards; understanding of best practices related to team governance norms

Tool administration: Conceptual-level understanding of workspace organization, permission models, data connections, and refresh schedules

Working knowledge of the Software Development Lifecycle (SDLC)

Solid knowledge of Good Clinical Practice (GCP) and ability to apply GCP to operational decision-making

Working knowledge of database concepts, data quality, and governance

Ability to connect business outcomes to technical deliverables

Foundation in statistics and deep experience in data visualization best practices applied to operational analytics

Soft skills:

Ability to communicate effectively with technical and business partners with consistent ability to tell a clear, compelling story using data to inform decisions and translate technical concepts into plain language

Ability to elicit and document business needs and translate them into requirements, user stories, or solution concepts

Ability to work independently with minimal guidance, take initiative to anticipate needs, proactively identify risks, propose options with tradeoffs and recommendations, elevate appropriately and early when needed, surface opportunities, and drive outcomes, seeking input at appropriate checkpoints

Strong teaming skills, with ability to collaborate smoothly across functions, facilitate effective working sessions, build alignment and follow through on action items to closure

Strong project and time management skills, with ability to manage multiple tasks, prioritize workload based on urgency, impact, and critical path dependencies, and deliver on time

Ability to seek feedback, iterate quickly to improve deliverables, and integrate lessons learned to raise quality

Ability to build trust through reliability, transparency, and concise updates; maintain high standards of quality and accuracy

Enterprise Leadership Skills:

Decision Making | Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; solve complex problems and apply knowledge of business challenges; able to weigh multiple options and implications

Motivation & Inspiration | Communicate effectively, promote teamwork and open discussion, effectively communicate and engage / motivate teammates; inspire others toward higher levels of performance aligned with organization's Purpose and Strategic Framework

Coaching & Development | Build self-insight, demonstrate awareness of own strengths and development needs as well as impact of own behavior on others; modify behavior based on self-awareness to improve impact, serve as a resource for colleagues; coach and guide others

Qualifications & experience:

Non-Degree AND 8+ years of experience working in relevant field for associated job description (see below) -OR-

Associate's degree in computer science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care–related discipline AND 7+ years of experience working in relevant field for associated job description (see below) -OR-

Bachelor's degree in computer science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care-related discipline AND 5+ years of experience working in relevant field for associated job description (see below) -OR-

Advanced Degree (Masters or Doctorate) in Computer Science, Statistics, Pharmacy, Nursing, Biological Sciences, or a health care–related discipline AND 2+ years of experience working in relevant field for associated job description (see below)

Example relevant experience:

Substantial, hands‑on experience in one or more clinical operations domains (e.g., study start‑up, site management, monitoring, data management, quality/compliance) preferred; strong candidates from healthcare/analytics/operations or training/enablement backgrounds will be considered

Experience designing and delivering training, enablement materials, or workshops; able to upskill stakeholders on processes, tools, and data use

Demonstrated cross-functional collaboration and stakeholder management; facilitates small working sessions and drives follow-through

Experience in applying clinical operations knowledge and/or technical analytics expertise to identify business needs and support the delivery of data, reporting, or digital solutions

Required Skills:

Agile Methodology, Back-End Development, Clinical Operations, Dashboard Development, Data Analysis, Good Clinical Practice (GCP), Microsoft Excel, New Technology Evaluation, Quality Management, Software Development Life Cycle (SDLC)

Preferred Skills:

Data Management, Data Quality

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Additional location(s):

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information:

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

11/5/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:

R424714