Senior Solutions & Implementation Analyst

Performance AI; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Paid Sick Leave

Parental Leave

Company-paid Gym Membership

Annual Performance Bonus

Job summary

Performance AI seeks a seasoned professional to lead enterprise customer discovery and translate business needs into successful AI solution deployments. You will support pre‑sales discovery to define viable project scopes and drive long‑term customer adoption and account health.

You must have five or more years of enterprise software implementation or solutions consulting experience, with the ability to translate business needs into technical requirements.

Qualifications

• Requires five or more years of enterprise software implementation or solutions consulting experience.
• Ability to translate business needs into technical requirements.
• Willingness to work onsite in Chicago five days a week and travel up to 25%.

Responsibilities

• Lead enterprise customer discovery and translate business requirements into AI deployments.
• Support pre‑sales discovery to define viable project scopes and ensure long‑term customer adoption and account health.
• Coordinate with stakeholders and track progress to ensure successful deployments.

Skills

Enterprise Software Implementation

Solutions Consulting

Technical Business Analysis

Customer Discovery

Requirements Gathering

Workflow Mapping

Pre‑sales Support

User Acceptance Testing

Project Tracking

Stakeholder Management

API Integration

Data Flow Analysis

Risk Mitigation

SaaS Deployment

Customer Adoption

Technical Communication

Job description

Lead enterprise customer discovery and translate business requirements into successful AI solution deployments. Support pre-sales discovery to define viable project scopes and ensure long‑term customer adoption and account health.

Requirements: Requires five or more years of experience in enterprise software implementation or solutions consulting with a strong ability to translate business needs into technical requirements. Must be able to work onsite in Chicago five days a week and travel up to 25%.

Key Skills: Enterprise Software Implementation, Solutions Consulting, Technical Business Analysis, Customer Discovery, Requirements Gathering, Workflow Mapping, Pre‑sales Support, User Acceptance Testing, Project Tracking, Stakeholder Management, API Integration, Data Flow Analysis, Risk Mitigation, SaaS Deployment, Customer Adoption, Technical Communication

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k), Paid Time Off, Paid Sick Leave, Parental Leave, Company-paid Gym Membership, Annual Performance Bonus