Senior Solutions Engineer (Remote)

F5; United States; Remote; USD 149,000 - 223,000; Full time

Job summary

F5 is seeking a Sr Solutions Engineer in North America to support the sales team with deep technical skills across F5 products and ecosystem, bridging NetOps and DevOps for modern multi-cloud applications.

You will present, design, and demonstrate solutions, mentor sales teams, map opportunities, and drive deals with technical sponsorship, while delivering excellent customer service.

Qualifications

• 5+ years of sales engineering experience.
• Strong knowledge of F5 products and ecosystem.
• Experience with multi-cloud (GCP, AWS, Azure).
• Experience with load-balancing and application delivery.
• Ability to articulate value and ROI.

Responsibilities

• Articulate the F5 product strategy, messaging, and value to customer objectives.
• Provide technical expertise through presentations, solution designs, demos, and POC.
• Mentor and educate sales teams on value of F5 solutions.
• Determine viability of opportunities and map organizational structure.
• Drive the sales process with Account Manager and secure technical sponsorship.
• Deliver world-class customer service through the lifecycle.
• Collaborate with internal teams to share best practices and support opportunities.

Skills

Intelligent load balancing

Application acceleration

Application request routing

Application Security principles/tools

Web serving

Dynamic content caching

TLS/SSL offload

BS/BA degree in CS/EE/MIS or equiv

Sales engineering experience

Enterprise customers experience

Cloud platforms (GCP AWS Azure)

Microservices (K8s Docker)

API development/management

DevOps practices

Education

BS/BA degree in CS/EE/MIS or equivalent

Tools

Kubernetes

Docker

Cloud platforms (GCP AWS Azure)

Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About our job descriptions:

When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representation of how we know the job has been done in the past. Reach out, even if you don’t check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the position and the organization.

The Sr SE Job Overview:

The Sr Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. TheSE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers.To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

Thehigh-levelobjectiveis to achieve the allocated sales target and selling relevant F5 solutions and products to target organizations in North America, in partnership with the Sales Director and Service Provider Team.

Fromourcustomer(s)perspective,the SE is a trusted adviser who proactively learns and understands their technical and business challenges andis able topropose effective solutions to mitigate their concerns/offer gainful solutions.The F5 SE not onlypresents the technical features but also business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between NetOps and DevOps, with multi-cloud application services that span from code to customer.

Sounds interesting? Read on!

What you’ll do:

• Articulate theF5productstrategy,messagingand positioning F5’svalue propositionand solutionsfor customer businessobjectives

• Providetechnicalexpertise through sales presentations, solution designs, solutiondemonstrations,proofofconceptsbyvariousmediums – in-person/virtual presentations, whiteboardsetc.

• Mentor and educate sales teams on value of F5 solutions and business drivers

• Determine viability of opportunity and map out organizationalstructure.

• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, andsponsorship.

• Consistently provide world-class customer servicethrough the customer life cycle

• Work collaboratively with internal technical andsalesresources,share best practices,updates,offerandseekexpertise as the need arisesin variousopportunities.

Your Technical Qualifications and Skills (any to many, the more the better!):

• Intelligent load balancing

• Application acceleration

• Application request routing

• Application Security principles/tools (Web Application Firewalls, L7 DoS Solutions, Bot Defense)

• Web serving

• Dynamic content caching

• TLS/SSL and compression offload

• BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience

• Experience as a Sales Engineersolution selling across a multi-product portfolio

• Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others

• Knowledge of HTTP, web servers, and web applications

• Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.

• Skills in Linux-/UNIX-based systems

• Skills in networking technologies, and Internet security products and services

• Experience with cloud providers (GCP, AWS, Azure, etc.)

• Experience selling and building SaaS solutions

• Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)

• API development and/or management

• Experience in DevOps environment (understand tools, processes, culture)

• Experience working with enterprise customers

• 5+ years of experience Is required

#LI-DJ1 #LI-Remote

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $148,500.00 - $222,700.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com)****.

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].