Senior Solutions Engineer - Presales

Netskope; Germany (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Netskope is seeking a Solutions Engineer based in the United States, Ohio to drive sales and customer satisfaction for their cutting-edge cloud security solutions. The role involves engaging directly with customers, presenting product benefits, and leading Proof-of-Concept initiatives.

The ideal candidate will have over 7 years of experience, strong technical knowledge, and excellent communication skills, enabling them to present to both technical and executive audiences.

Qualifications

• 7+ years experience as Solutions/System Engineer with proven track record.
• Strong communication and presentation skills for executive audiences.
• Experience with systems installation and configuration.

Responsibilities

• Exceed sales targets and articulate product benefits.
• Resolve customer satisfaction issues and lead POCs.
• Present Netskope solutions and gather customer requirements.

Skills

Presentation skills

Customer empathy

Technical knowledge (Linux, Windows)

Public speaking

Hands-on experience with security solutions

Cloud technologies knowledge

Scripting languages

Network certifications

Education

Bachelor’s degree in computer science or related field

Tools

Linux

Windows

MacOS

Mobile Device Management (MDM)

Cloud platforms (AWS, Azure, GCP)

Job description

About the position:

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include:

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
• Take an active role in your region’s customer success and help resolve any customer satisfaction issues, escalating cross-functionally when needed.
• Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver demonstrations of the products.
• Gather customer technical requirements.
• Work trades shows as necessary.
• Provide insight on competitive solutions and differentiate between them.
• Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion.
• Lead Proof‑of‑Concepts (POCs).
• Present at conferences and seminars.
• Respond effectively to RFIs/RFPs.

Job Requirements:

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level.
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration of Linux, MacOS and Windows‑based systems.
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS.
• Knowledge of certificates, key management systems, HSM and related protocols.
• Proven hands‑on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site‑to‑site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions.
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD‑WAN Deployments and Integrations.
• Experience working with ActiveDirectory Services including ADFS, working knowledge of Azure AD is desired.
• Experience working with Public cloud environments (AWS, Azure and GCP).
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms.
• Travel – within region. Experience working in and selling cloud‑based technologies (SaaS, IaaS, and PaaS).

Desire:

• Demonstrable experience with scripting languages such as Python, and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands‑on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS‑SEC/JNCIP‑ENT, GCIH, etc).
• Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP.
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).

Education

• Preferred Bachelor’s degree; preference for computer science or related degrees.

Equal Employment Opportunity

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.