Solutions Engineer

Netskope; Michigan; On-site; USD 177,500 - 253,000; Full time

Job summary

Netskope is seeking a seasoned Solutions Engineer to partner with customers and partners, serving as the primary contact for feedback and issue resolution. You will advocate for customers with HQ Support and provide product feedback for enhancements. Heavy travel within the US region is required.

The role focuses on presenting Netskope's cloud security architecture to senior security leaders, building demos, and leading Proof-of-Concept exercises to drive adoption and customer success.

Qualifications

• 7+ years as Solutions/System Engineer with proven ability to present technical information to executives
• Excellent communication and presentation skills across tech and executive audiences
• Strong empathy for customers and focus on revenue and growth
• Experience installing, configuring, and administering Linux, Windows, and macOS systems
• Proficient with mobile device technologies and OS (iOS/Android)
• Knowledge of certificates, key management, HSM and related protocols
• Hands-on with security solutions: proxy, firewalls, VPNs, DLP, SSO, IAM, and regex
• Experience with cloud identities (Azure AD, ADFS), SCIM, SIEM, SOAR, EDR, SD-WAN
• Cloud deployments in AWS, Azure, GCP; understanding threat landscape and industry trends
• Travel willingness within the region for customer engagements and events

Responsibilities

• Exceed sales targets within your territory and drive revenue growth
• Articulate Netskope architecture benefits to security leaders (CISO/CIO)
• Create best practices for demos, PoC/Value exercises, and win strategies
• Support customers and partners as the primary contact for feedback and issue resolution
• Lead regional customer success activities and coordinate cross-functional escalation
• Conduct product feedback sessions and present at conferences to demonstrate value
• Gather customer requirements and deliver product demonstrations and PoCs

Skills

7+ years experience

Executive-level presentation

Public speaking to executives

Linux administration

Windows/macOS administration

Cloud security tech (Web Proxy, NGFW,

Cloud platforms (AWS, Azure, GCP)

Azure AD / ADFS / SCIM

REST API / Python

Education

Bachelor’s degree

Job description

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.

About the position:

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include:

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
• Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
• Present the Netskope cloud security solution to prospective customers
• Create and deliver demonstrations of the products
• Gather customer technical requirements
• Work trade shows as necessary
• Provide insight on competitive solutions and differentiate between them
• Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
• Lead Proof-of-Concepts (POCs)
• Present at Conferences and Seminars
• Respond effectively to RFIs/RFPs

Job Requirements:

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
• Knowledge of certificates, key management systems, HSM and related protocols
• Proven hands‑on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
• Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
• Experience working with Public cloud environments (AWS, Azure and GCP)
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Travel – within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).

Desire:

• Demonstrable experience with scripting languages such as Python, and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands‑on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
• Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).

Education

• Relevant Bachelor’s degree; preference for computer science or related degrees

Compensation

At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states.

The successful candidate’s starting pay will also be determined based on job‑related skills, experience, qualifications, location, and market conditions.

For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement.

In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non‑sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site.

Salary Range: $177,500 – $253,000 USD

Equal Employment Opportunity

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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