Senior Solutions Engineer

Yext; New York (NY); On-site; USD 111,600 - 207,500; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid vacation and sick leave

Job summary

Yext, a leading enterprise platform, seeks a Senior Solutions Engineer to spearhead technical strategy in complex deals across major brands. You will embed with customers, prototype solutions, and drive measurable business outcomes by mapping capabilities to critical objectives.

You will collaborate with Sales, Product, and Success teams to shape solutions, deliver compelling demos, and accelerate decisions in a fast-evolving AI and search landscape.

Qualifications

• 5+ years of experience in Solutions Engineering or similar roles within SaaS.
• Experience supporting complex enterprise sales cycles with multiple stakeholders.
• Hands-on technical experience—comfort with LLM tools and building prototypes that solve real customer problems.
• Strong ability to translate technical concepts into business-focused narratives.
• Willingness to travel to various regions (approximately 25%).

Responsibilities

• Own the technical strategy for complex, high-value enterprise opportunities from discovery through close.
• Lead technical discovery to uncover business objectives, success criteria, and solution requirements.
• Architect and present solutions mapping Yext capabilities to customer outcomes.
• Serve as the primary technical voice in conversations with marketers, developers, and executives.
• Embed alongside brands to prototype, demo, and accelerate decisions; translate work into repeatable patterns.
• Manage cross-functional collaboration with Product, Marketing, Enablement, and Sales to shape the roadmap and drive customer value.

Skills

Solutions Engineering experience

Enterprise SaaS domain

Technical presales

LLM tools prototyping

Business value storytelling

Travel readiness

Job description

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you’re losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search.

Yext is seeking a Senior Solutions Engineer to join our team of high‑performing individuals supporting complex enterprise sales cycles across our priority markets. This role goes beyond traditional presales. You will serve as a senior technical advisor who embeds in the hardest problems our largest brands are working through, prototyping and shipping scalable solutions that prove value quickly and pull more of Yext into the customer’s stack. You will own the technical strategy within opportunities, translate customer needs into clear, differentiated solutions that demonstrate measurable business value, and partner closely with Sales and cross‑functional teams so Yext is positioned as a trusted, mission‑critical platform for enterprise brands.

What You’ll Do

• Own the technical strategy for complex, high value enterprise opportunities from discovery through close
• Lead technical discovery to uncover business objectives, success criteria, and solution requirements
• Architect and present solutions that clearly map Yext capabilities to customer outcomes
• Serve as the primary technical voice in customer conversations with marketers, developers, and executive stakeholders
• Serve as a thought leader in search and AI visibility, educating customers and internal teams on emerging trends in AI‑driven discovery

Embedded Problem Solving

• Embed alongside our largest brands to learn how their teams actually work, where Yext fits today, and where it should fit tomorrow
• Prototype, build, and demo working solutions — scripts, integrations, custom workflows — that resolve specific customer challenges and accelerate decisions
• Turn one‑off custom work into repeatable patterns, reference architectures, and productized capabilities that other customers can adopt
• Surface gaps in the customer’s stack that, once solved, open new commercial surface area for Yext

Solution Design & Value Storytelling

• Deliver compelling demos, workshops, and presentations tailored to executive and technical audiences
• Translate technical capabilities into clear, outcome‑driven business value and ROI narratives
• Identify technical risks early and drive plans to address them
• Support RFPs and RFIs with clear, credible solution responses
• Partner with Account Executives and executive sales leadership to qualify opportunities and align on technical win strategies
• Build and develop technical champions throughout the sales process
• Use embedded customer work to uncover expansion paths and drive measurable pull‑through across Yext’s product lines
• Contribute to improved win rates, deal quality, and forecast confidence through disciplined execution
• Shape competitive positioning by articulating Yext’s differentiated value

Cross Functional Collaboration

• Work closely with Product, Product Marketing, and Enablement to share customer feedback, market insights, and help shape the Yext product roadmap
• Feed solutions built in the field back into Product so they can be hardened, scaled, and shipped to all customers
• Collaborate with Professional Services and Customer Success so transitions post‑sale are smooth and contribute to customer retention
• Support regional events, executive briefings, and customer reference activities as needed
• Act as a mentor to other Solutions Engineers, sharing what works and the technical expertise you’ve built in the field
• Contribute to onboarding and enablement efforts for new team members
• Continuously invest in learning and stay current on Yext’s platform, AI‑driven search, and the broader digital experience landscape

What You Have

• 5 plus years of experience in Solutions Engineering, technical presales, forward deployed engineering, or similar roles within SaaS
• Experience supporting complex enterprise sales cycles with multiple stakeholders
• Hands‑on technical experience — comfort working with LLM tools and building prototypes that solve real customer problems
• Strong ability to translate technical concepts into business focused narratives
• Comfort engaging with executive and technical audiences
• Experience working within structured sales methodologies such as MEDDPICC or similar
• A commercial instinct — you see technical work as a way to grow accounts, not just close them
• Proven ability to operate independently and take ownership of outcomes
• Collaborative mindset and comfort working across teams
• Willingness to travel to various regions supported by Yext (estimated 25%)

Bonus Points

• Experience with digital experience platforms, search technologies, or AI‑driven products
• Familiarity with APIs, integrations, and modern web architectures
• Experience supporting enterprise marketing, digital, or customer experience teams
• Previous time in a forward deployed, embedded, or technical account engineer role

Why You’ll Love It Here

• You will work on complex, high impact enterprise opportunities
• You will be trusted to lead technically without micromanagement
• You will build real solutions for real customer problems, not just slide‑deck demos
• You will collaborate with smart, motivated teams across Sales, Customer Success, Product, and Marketing
• You will grow your technical, commercial, and leadership skills in a fast evolving space

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above‑referenced range in order to provide the opportunity to reflect performance‑based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long‑term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

Annual Base Pay Range

$111,600 - $207,500 USD

Yext is an equal opportunity employer committed to building a results‑driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.