Senior Solutions Engineer

ZipRecruiter; Jacksonville (FL); Remote; USD 100,000 - 140,000; Full time

Job summary

A leading company in digital manufacturing seeks a Senior Solutions Engineer to enhance customer engagement and pre-sales efforts within the aerospace industry. This key role requires significant technical expertise, project management capabilities, and a strong background in aerospace engineering to address client needs effectively.

Qualifications

• 10+ years of experience in aerospace and defense engineering and manufacturing.
• Knowledge of ISO9001, AS9100d, ITAR, NIST standards.
• Ability to travel 25-35% to customer and partner sites.

Responsibilities

• Partner with Account Executives to drive account growth and retention.
• Assist with knowledge gathering and preparing competitive quotes.
• Provide project management on complex opportunities.

Skills

Communication

Problem Solving

Project Management

Education

Bachelor's degree in Mechanical Engineering

Tools

Salesforce

Google Suite

Microsoft Office Suite

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting people with big ideas to manufacturers who can bring them to life. Xometry's digital marketplace provides manufacturers with critical resources to grow their business and makes it easy for buyers at Fortune 1000 companies to access global manufacturing capacity.

Xometry is seeking an experienced and charismatic Senior Solutions Engineer for a critical customer-facing role. This role supports Sales by providing insights, feedback, and sharing knowledge from the aerospace and defense engineering and manufacturing community. It combines customer engagement, technical expertise, and project management. The Senior Solutions Engineer will report to the Pre-Sales Engineering team, which is jointly led by Sales and Operations.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are an experienced, team-oriented engineer with digital fluency and a genuine enthusiasm for the aerospace industry, this could be the right role for you.

Responsibilities:

Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention
• Identify, organize, and execute major projects
• Participate in onsite visits with customers when appropriate
• Proactively address manufacturing challenges, including DFM
• Stay informed about customer projects and initiatives to align with Xometry's capabilities
• Gather customer insights to inform sales strategies

Pre-Sales Engineering:

• Assist with knowledge gathering and preparing accurate, competitive quotes
• Combine customer, partner, and system knowledge to address needs and manage projects to delivery
• Provide project management and oversight on complex opportunities

Qualifications:

• 10+ years of experience in aerospace and defense engineering and manufacturing
• Bachelor's degree in Mechanical Engineering
• Experience using Xometry's services from a customer perspective; partner experience is a plus
• Deep familiarity with organizations like Lockheed Martin, Northrop Grumman, SpaceX, etc.
• Strong understanding of manufacturing principles, including drawings and GDT
• Extensive experience in CNC machining; experience with composites, plastics, harnesses, and sheet metal fabrication is a bonus
• Knowledge of ISO9001, AS9100d, ITAR, NIST standards
• Excellent communication and problem-solving skills, including in remote environments
• Ability to travel 25-35% to customer and partner sites
• Based in Mountain or Pacific time zone
• Experience with CRM systems like Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, veteran status, or other protected categories.

For US-based roles: Xometry participates in E-Verify and will verify employment authorization after a job offer.