Solutions Engineer

Johnson Controls, Inc.; Burlington (MA); On-site; USD 100,000 - 145,000; Full time

Job summary

Johnson Controls, Inc. in Burlington, MA seeks a Solutions Engineer to lead cross-functional teams in delivering Stack Forging Thermal Solutions. You will translate customer needs into robust thermal-fluid concepts and drive project execution from start to finish.

Role requires a Bachelor’s in a related field and 5+ years of experience, along with onsite work four days a week and one remote day. Collaboration with sales and engineering is essential to success.

Qualifications

• Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics or a related field.
• 5+ years of experience.
• Expertise in thermal management, heat transfer, and related system design principles.
• Experience in a customer-facing capacity (e.g., applications, sales, or field engineering).
• Demonstrated ability to lead and oversee technical projects.
• Experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight.

Responsibilities

• Lead a cross-functional team of engineers to ensure successful project execution.
• Identify and manage project risks, ensuring on-time, within scope, and high-quality delivery.
• Support clear, proactive communication with customers, providing updates and resolving technical challenges.
• Collaborate with sales and technical sales teams during handover phases to ensure continuity and understanding of customer expectations.
• Drive project success by aligning internal engineering, operations, and customer stakeholders around clear objectives and deliverables.
• Develop novel thermal-fluid solutions mapping capabilities to customer needs.

Skills

Thermal management

Project leadership

Customer-facing

Requirements management

Scheduling

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Aerospace Engineering

Bachelor's degree in Physics

Job description

About Johnson Controls

Johnson Controls,a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as datacenters, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where itreally matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, weelevatecustomer performance,turn goals into real-world results andhelpmove society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on socialplatforms.

What you will do

Thermal limits are the hidden bottleneck holding back the world’s most advanced technologies—AI infrastructure, semiconductor equipment, power electronics, and mission-critical defense systems. At Johnson Controls, we don’t work around those limits—we eliminate them.

Powered by our breakthrough Stack Forging™ process, we engineer high-performance thermal components and integrated cooling loop solutions designed for direct deployment into AI, HPC, and other demanding environments. The result: a best-in-class thermal management platform built for the systems that push performance to the edge—and beyond.

Join the movement as a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, as a Solutions Engineer located in Burlington, MA. This is a team of roll-up-your-sleeves innovators who set bold standards—for themselves and for each other. We operate without silos, thrive on open collaboration, and believe the best ideas come from thinking out loud and challenging the norm.

This position requires an onsite presence 4 days a week, with an option to work remotely 1 day a week. Candidates must be commuting distance to the facility, or able to relocate. Only US citizens and/or Permanent Residents of the US will be considered, as sponsorship is not available for this position.

How you will do it

Project Coordination & Management

• Once a project is won, lead a cross-functional team of engineers to ensure the successful execution of the project.
• Proactively identify and manage project risks, ensuring projects are delivered on time, within scope, and to the highest quality standards.
• Support clear, proactive communication with customers, providing updates, managing expectations, and resolving technical challenges efficiently
• Collaborate closely with sales and technical sales teams during handover phases to ensure continuity and a deep understanding of customer expectations
• Drive project success by aligning internal engineering, operations, and customer stakeholders around clear objectives and deliverables.

Thermal Architecture & Feasibility

• Develop novel thermal-fluid solutions and concepts that map our capabilities to customer needs.
• Participate in initial analysis and feasibility assessments to determine if a customer’s problem is a strong fit for our technology.
• Distill insights from projects to help inform the product and technology roadmap.

What you will need

Required

• Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics or a related field
• 5+ years of experience
• Expertise in thermal management, heat transfer, and related system design principles
• Experience in a customer-facing capacity (e.g., applications, sales, or field engineering)
• Demonstrated ability to lead and oversee technical projects
• Experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight

Preferred

• A graduate degree in Mechanical Engineering, Aerospace Engineering, Physics, or a related field with a focus on thermal fluids
• Experience in a manufacturing setting
• Familiarity with manufacturing processes and design for manufacturability (DFM) principles

Export Control Requirement:

This position may require access to information, technology, technical data, software, or other items subject to U.S. export control laws and regulations. Any offer of employment for this position may be contingent upon the candidate's ability to obtain and maintain any required export authorization or eligibility to access controlled items.

HIRING SALARY RANGE: $100,000 - $145,000 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This role offers a competitive Bonus plan that will take into account individual, group,and corporate performance. This position includes a competitive benefits package. Theposted salary range reflects the target compensation for this role. However, we recognizethat exceptional candidates may bring unique skills and experiences that exceed the typicalprofile. If you believe your background warrants consideration beyond the stated range, weencourage you to apply. To support an efficient and fair hiring process, we may usetechnology assisted tools, including artificial intelligence (AI), to help identify and evaluatecandidates. All hiring decisions are ultimately made by human reviewers. For details, pleasevisit the About Us tab on the Johnson Controls Careers site athttps://jobs.johnsoncontrols.com/about-us