Senior Solutions Consultant, Hospitality Cloud

Namely; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

Cvent is seeking a Solutions Consultant for its Hospitality Cloud in the United States. This role involves working closely with the Sales Executive team to deliver product training and assist with customer engagement throughout the sales cycle. Candidates should excel in relationship building, communication, and multitasking in a dynamic environment. Experience in using Salesforce.com and familiarity with Cvent products are advantageous. Join our team to contribute to innovative solutions that enhance our clients' experience.

Qualifications

• Proven ability to develop relationships over the phone.
• Strong listening skills and articulate communication.
• Experience with sales automation products like Salesforce.com.

Responsibilities

• Collaborate with Sales Executives for product training.
• Identify new business opportunities.
• Assist customers with usage issues and product demonstrations.

Skills

Relationship building over the phone

Listening skills

Excellent communication skills

Ability to multi-task

Organization

Team player

Tools

Salesforce.com

Zoom

Cvent software products

Job description

Overview

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and 24,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

We have a Solutions Consultant position open in our Hospitality Cloud, the Cvent business unit. We are looking for a talented and motivated individual who thrives in fast-paced, entrepreneurial work environments. Your primary responsibility will be to demonstrate and share the value of more technical aspects and components of Cvent’s software solutions—all in the name of closing more new booked business licenses for our Hospitality Cloud clients. There are a myriad of other activities and special projects and therefore no two days are ever the same in this role.

In This Role, You Will

• Work with our Sales Executive team to run all product training for new sales hires and internal sales transfers
• Help to build product pipeline by proactively identifying new business opportunities
• Assist other sales reps with engagement throughout the sales cycle
• Assist with current customer usage by identifying usage issues/opportunities and bringing sales reps and customer success advisors to assist
• Drive the process of helping prospective customers understand detailed product information as it relates to their requirements
• Demonstrate the value of Cvent's technology platform during online and onsite product demonstrations

Here’s What You Need

• Excel at developing relationships over the phone
• Flexibility to arrive early or leave late depending on when demos are scheduled
• Must have strong listening skills and be articulate
• Must be able to multi-task in a dynamic environment while working with many teams
• Ability to work independently and manage multiple projects simultaneously
• Excellent communication skills (verbal and written)
• Must be very organized in managing schedule and follow up
• Team player and contribute to team initiatives
• Proficient using general office software applications
• Experience using sales automation products such as Salesforce.com and web collaboration tools like Zoom
• Experience using Cvent software products (particularly those below) is a plus

Physical Demands

We are not able to offer sponsorship for this position.