Senior Solutions Consultant

Omnissa; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Omnissa is seeking a Solutions Consultant to bridge technical solutions and customer needs in the digital workspace space. You will own end-to-end technical relationships and translate product value into business outcomes.

Lead pre-sales efforts, deliver presentations and demos, respond to RFPs, collaborate with Success, Professional Services and Support, and drive customer outcomes through a trusted advisor partnership.

Qualifications

• Strong relationships with customer IT leaders and ability to guide digital transformation.
• Experience leading technical pre-sales, including presentations and demos.
• Ability to collaborate across Success, Services, and Support to drive customer outcomes.

Responsibilities

• Build and maintain strong relationships with customers, acting as trusted advisor for end-to-end technical relationship.
• Develop deep understanding of customers' technical environment and align with the right solutions.
• Provide input on opportunities with sales in account planning and progression of opportunities.
• Demonstrate knowledge in End User Computing and Digital Transformation and discuss competitive positioning.
• Respond to RFPs/RFIs and present technology vision to executives and technical audiences.
• Drive meetings, communicate clearly, and influence decisions at all levels from CISO to practitioners.
• Own accounts and advocate for customer interests while expanding product adoption.
• Stay current on product features, market trends, and competitive landscape.

Skills

Technical sales

Solution expertise

Pre-sales

Customer communications

Product demonstrations

Job description

Job Description:

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.

Guided by our Core Values- Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value -we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you.

At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy.

What is the opportunity?

As a Solutions Consultant in the digital workspace industry, you will play a crucial role in bridging the gap between our technical solutions and our clients' needs. You will be responsible for understanding the intricacies of our product portfolio and effectively communicating their value proposition to your customers. You are: A technical resource who uses your industry, product and solution expertise to educate customers on solutions that are aligned to their business objectives. A partner to your sales counterpart who designs and implements a plan that aligns with the goals of the team - making quota, providing successful outcomes for customers, creating an effective and enjoyable working environment and relationship. A highly valued member of the sales team who is a master resource in the sales kit, one who creates trusted advisor level relationships with customers to round out the sales/SE 'divide and conquer' partnership

Here is a breakdown:

• Build and maintain strong relationships with your customers acting as a trusted advisor who is responsible for the end-to-end technical relationship at the customer.
• Develop a deep understanding of customer's technical environment, business objectives, any business challenges or pain points and align those with the right solution(s).
• Provide input on opportunities using tight collaboration with your sales counterpart in account planning, campaign development and active engagement in progressing sales stages 3 through 5 - Validate, Prove, Proposal = ownership of technical closure.
• Demonstrate strong knowledge in End User Computing, Digital Transformation, and industry developments including tackling competitive threats and comparisons in sales opportunities.
• Respond to RFPs/RFIs
• Presenting our technology vision and value proposition to all levels of audience from executives to technical practitioner at customers and industry events.
• Pro-actively drive meetings, exhibit strong communication skills and the ability to influence decisions through effective presentations, product demonstrations, and technical discussions with customers at all levels from Executive (CISO) to practitioner.
• Take full ownership of your accounts by providing thought leadership and perspective while ensuring customer's best interest takes priority.
• Deep understanding and product knowledge used in explaining the most up to date product features/benefits and competitive position, understanding and responding to the competition, gathering, and applying market knowledge.
• Utilize resources and tools to manage whitespace and accuracy of the Install Base to drive expansion in current product lines as well as adoption of additional product lines and/or features.
• Building and implementing strategic, technical account plans that target cross-platform solutions.
• Orchestrating applicable supporting resources to ensure a one-team approach that properly services the needs of the customer driving to a defined outcome.
• Partner with multi-functional teams such as Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers and Engineering to drive success across the customer journey.
• Performs special projects related to the Solutions Engineering function as assigned by management.
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events.

What will you bring to Omnissa?

Build strong relationships with customer IT leaders (CIOs, CTOs, Architects) and guide them through their digital transformation journey

Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses

Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive custo