Senior Solutions Consultant

Heartland Business Systems; Omaha (NE); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Community involvement

Personal development

Employee events

Green initiatives

Personal time off

Work-life balance

Recognition awards

Job summary

Heartland Business Systems seeks a Senior Solutions Consultant to drive the sales process for technology solutions and services. This role owns the customer journey, builds long-term relationships, and collaborates with the HBS team to uncover needs and craft customized solutions.

The Senior SC will lead initiatives, quote bids, analyze requirements, and ensure exceptional customer satisfaction throughout the engagement.

Qualifications

• Six or more years of related Sales Experience (in technology industry).
• Advanced business knowledge and acumen.
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• High School Diploma or equivalent.

Responsibilities

• Lead projects or teams.
• Quote prices, credit terms and other bid specifications.
• Analyze client needs and manage client satisfaction issues.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records, using CRM and other available tools.
• Forecast new business as it is being developed and closed.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations.

Skills

Sales experience in tech industry

Advanced business knowledge

Prioritization skills

Team player mindset

Professional attitude and respectful

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Description

An HBS Senior Solutions Consultant (Senior SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer's journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.

Job Type

Full-time

Description

An HBS Senior Solutions Consultant (Senior SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer's journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.

Roles and Responsibilities/ Essential Functions:

• May provide leadership and mentorship to an Associate Solutions Consultants.
• May assist in developing associate solutions consultant training and development plans.
• May lead projects or teams.
• Quote prices, credit terms and other bid specifications.
• Analyze the client needs and interests and manage client satisfaction issues.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records, using CRM and other available tools.
• Visit establishments to evaluate needs and to promote product or service sales.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Verify that materials lists are accurate and that delivery schedules meet project deadlines.
• Consult with engineers regarding technical problems.
• Accurately forecast new business as it is being developed and closed.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations.
• Promotes company ability, reputation, products, systems, new techniques, and other specialized technical knowledge throughout the particular industry.
• Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
• Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
• Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
• Meet or exceed projected sales goals at the highest level.
• Perform other duties, as assigned.

Requirements

How to qualify:

• Six or more years of related Sales Experience (in technology industry)
• Advanced business knowledge and acumen
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• High School Diploma or equivalent
• Maintain an outcome focused mindset
• Have strong prioritization skills
• Always be a team player
• Carry a professional attitude and respectful demeanor

Why HBS?

Performance - HBS is driven to achieve exceptional results in all aspects of our business.

Respect - HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.

Innovation - HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.

Development - HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.

Excellence - HBS takes great pride in all we do and strive for excellence always.

What you can expect from HBS:

• Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans)
• Growth Opportunities
• Community Involvement
• Personal Development
• Employee and Family Celebrations
• Green Initiatives
• Personal Time Off
• Work Life Balance
• Recognition and Awards

Day in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today!

Heartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.