Senior Solutions Consultant

HEARTLAND BUSINESS SYSTEMS LLC; Lafayette (CO); On-site; USD 113,000 - 229,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Long-term disability insurance

Company holidays

Job summary

Heartland Business Systems is seeking a Senior Solutions Consultant to drive the sales process for technology solutions and services, owning the customer journey from discovery through to satisfaction. You will mentor Associates Consultants and lead projects, while leveraging HBS resources to craft customized solutions.

The role emphasizes strategic advisory capabilities, client relationship building, and achieving aggressive sales targets within a dynamic Midwest-based tech VAR environment.

Qualifications

• Six or more years of related Sales Experience (in technology industry).
• Advanced business knowledge and acumen.
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• High School Diploma or equivalent.

Responsibilities

• Provide leadership and mentorship to Associates Solutions Consultants.
• Assist in developing training plans for associates.
• Lead projects or teams when needed.
• Quote prices, credit terms and bid specs.
• Analyze client needs and manage satisfaction issues.
• Answer questions about products, prices, availability, and terms.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records using CRM and tools.
• Visit establishments to assess needs and promote products/services.
• Prepare and submit sales contracts.
• Verify materials lists and delivery schedules meet deadlines.
• Consult with engineers on technical problems.
• Forecast new business as it develops and closes.
• Identify prospective customers via directories, leads, events.
• Share selling strategies and market information with colleagues.
• Demonstrate products via calls and presentations.
• Promote company capabilities and knowledge in the industry.
• Attend meetings and read publications to stay current on trends.
• Initiate campaigns following marketing plans to meet goals.
• Contact new/existing customers to discuss needs and solutions.
• Study product info to accurately depict equipment and make recommendations.
• Estimate installation/production costs and savings.
• Meet or exceed projected sales goals.

Skills

Sales experience

Business acumen

Microsoft Office

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

An HBS Senior Solutions Consultant (Senior SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer’s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.

In addition, the HBS Senior SC may have the opportunity to amplify their impact beyond their own portfolio, serving as a mentor to Associate Solutions Consultants, guiding them to expand their expertise and drive our collective success forward. This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape.

Roles and Responsibilities/ Essential Functions:

• May provide leadership and mentorship to an Associate Solutions Consultants.
• May assist in developing associate solutions consultant training and development plans.
• May lead projects or teams.
• Quote prices, credit terms and other bid specifications.
• Analyze the client needs and interests and manage client satisfaction issues.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Negotiate prices and terms of sales and service agreements.
• Maintain customer records, using CRM and other available tools.
• Visit establishments to evaluate needs and to promote product or service sales.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Verify that materials lists are accurate and that delivery schedules meet project deadlines.
• Consult with engineers regarding technical problems.
• Accurately forecast new business as it is being developed and closed.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations.
• Promotes company ability, reputation, products, systems, new techniques, and other specialized technical knowledge throughout the particular industry.
• Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
• Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
• Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
• Meet or exceed projected sales goals at the highest level.
• Perform other duties, as assigned.

Requirements

• Six or more years of related Sales Experience (in technology industry)
• Advanced business knowledge and acumen
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• High School Diploma or equivalent
• Maintain an outcome focused mindset
• Have strong prioritization skills
• Always be a team player
• Carry a professional attitude and respectful demeanor

Why HBS?

Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers – we do it! We PRIDE ourselves on our Core Values of:

Performance – HBS is driven to achieve exceptional results in all aspects of our business.

Respect – HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.

Innovation – HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.

Development – HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.

Excellence – HBS takes great pride in all we do and strive for excellence always.

What you can expect from HBS:

• Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans)
• Growth Opportunities
• Community Involvement
• Personal Development
• Employee and Family Celebrations
• Green Initiatives
• Personal Time Off
• Work Life Balance
• Recognition and Awards

Day in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today!

Heartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.

The expected annual base salary for this position is $113,000 to $228,695. This role is also eligible for commission-based compensation, earned in accordance with the company’s commission plan. Total on-target earnings are expected to be $263,000 to $378,695 annually, based on performance. Total compensation is also dependent on attaining specific gross profit goals. In addition to base compensation, this position includes a comprehensive benefits package. Current benefits include:

• Health, dental, and vision insurance
• Company-paid long-term disability insurance
• Paid time off, including vacation, sick leave, and company-recognized holidays
• 401(k) retirement plan with company contribution

The final base salary will be determined by the candidate’s job-related skills, experience, education, and qualifications, as well as internal equity and market considerations. This pay range is provided in accordance with applicable state and local pay transparency laws.