Senior Solutions Consultant

definitivehc; Framingham (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Definitive Healthcare seeks a Senior Solutions Engineer, combining technical depth in the US healthcare ecosystem with sales support to win and expand client engagements.

You will build custom analyses, deliver demonstrations, and translate client needs into actionable data solutions using SQL and related analytics tools.

Qualifications

• College degree or similar real-world experience, ideally in Computer Science, Data Science, Medical Informatics, Economics, or Math.
• Knowledge of or experience in medical terminology (DRG, ICD, HCPCS/CPT, NDC)
• Very strong expertise in SQL (Datab)

Responsibilities

• Partner with Sales: work alongside Sales Executives throughout the opportunity lifecycle, providing analytic support that moves deals from interest to closure.
• Discovery and requirements: translate ambiguous business problems into detailed, documented requirements.
• Demonstration: deliver tailored demonstrations of Definitive Healthcare products linked to the client use case.
• Data proof: prove the accuracy, depth, and value of our healthcare data assets using SQL and analytics.
• Custom analysis: develop custom data extracts and analyses to meet client needs.
• Scoping and Statements of Work: translate requirements into SOWs with scope, deliverables, timelines, and cost estimation.
• Executive presence: present findings to customers and prospects in person or virtually.
• Escalations and conflict resolution: coordinate internal teams to resolve client issues smoothly.
• Market insights: keep clients informed on industry trends and product developments.
• Thought leadership: share domain insights and apply healthcare commercial intelligence to problems.
• Voice of the customer: feed field insights back to Product and Data teams to guide asset development.

Skills

SQL expertise

Healthcare domain knowledge

Client-facing communication

Education

Bachelor's degree or equivalent

Job description

About Definitive Healthcare :

At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.

Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

We're also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.

About The Role

We are looking for a technically deep Senior Solutions Engineer to support our Diversified business - the consulting and professional services firms, financial services and investment teams, healthcare IT and technology companies, staffing organizations, and other businesses that serve, sell into, or invest in the healthcare market.

What makes this book of business interesting is that no two clients ask the same question, and there is rarely a standard deliverable waiting on the shelf, so you will build it. Because our clients approach healthcare from every angle, this role calls for a working command of the US healthcare ecosystem as a whole rather than fluency in a single corner of it. The ideal candidate blends technical skill, sales acumen, and strong knowledge of data in the healthcare industry.

You will help Sales land new clients and grow existing business. The core responsibilities of the position are to:

• drive revenue through compelling demonstrations and an understanding of our clients' use cases
• prove the accuracy and value of Definitive Healthcare's data assets, primarily using SQL
• partner with Sales Executives as a subject matter expert

If you are, or want to be, a healthcare data geek who enjoys directly interfacing with clients, this is the role for you.

What You'll Do

Partner with Sales: Work alongside Sales Executives throughout the opportunity lifecycle, providing the analytic support that moves deals from interest to closure.

Discovery and requirements: Get to the real question underneath the stated request. Collaborate with client stakeholders to translate ambiguous business problems into detailed, documented requirements you can build against.

Demonstration: Deliver compelling, tailored demonstrations of Definitive Healthcare products that connect directly to the client's use case.

Data proof: Prove the accuracy, depth, and value of our healthcare data assets. Quantify, measure, and analyze metrics across our data sets, and analyze for outliers and trends.

Custom analysis: Solve client business needs for which no standard deliverable exists. Develop custom data extracts using SQL and other analytic tools, work from report specifications to ensure extracts are delivered to expectations and recommend modifications that increase the client's return on the data.

Scoping and Statements of Work: Validate claims, procedure, and entity volumes up front to confirm the effort will produce a worthwhile result, then translate requirements into well-structured Statements of Work with clear scope, deliverables, timelines, and cost estimation.

Executive presence: Present findings and analysis to customers and prospects, in person and virtually, with the ability to command a room and hold a technical conversation and a business conversation in the same meeting.

Escalations and conflict resolution: Coordinate the appropriate internal parties when client issues arise and stay engaged through resolution, handling competing expectations with diplomacy and working toward solutions that leave the relationship stronger.

Market insights: Keep clients current on industry trends, best practices, and relevant product developments, positioning Definitive Healthcare as a trusted advisor rather than a vendor.

Thought leadership: Serve as a domain voice internally and externally, keeping clients current on industry trends, best practices, and relevant product developments, and applying healthcare commercial intelligence to complex business problems.

Voice of the customer: Bring field insight back to Product and Data teams to inform where our assets and capabilities go next.

What You'll Bring

College degree or similar real-world experience, ideally in Computer Science, Data Science, Medical Informatics, Economics, or Math

Knowledge of or experience in medical terminology (DRG, ICD, HCPCS/CPT, NDC)

Very strong expertise in SQL (Datab