Senior Solutions Consultant

Appian Corporation; Chicago (IL); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading software company in Chicago is seeking a Senior Solutions Consultant to partner with sales teams in driving the technology evaluation process. The ideal candidate has strong communication skills and a customer-obsessed mindset, with a willingness to travel extensively. This role also involves creating technical proof of concepts and engaging with C-Level clients to illustrate the value of the company's platform. Comprehensive training and growth opportunities are provided.

Benefits

Training and development opportunities

Diverse growth opportunities

Community immersion from day one

Qualifications

• Strong experience as a successful Pre-Sales Engineer or in a Professional Services role.
• Ability to facilitate customer roadmaps and transformation workshops with stakeholders.
• Technical depth for responding to RFIs/RFPs.

Responsibilities

• Partner with Account Executives to achieve defined sales goals.
• Lead delivery of technical resources in sales campaigns.
• Present technical and business aspects of solutions to C-Level audience.

Skills

Exceptional communication skills

Customer-obsessed mindset

Ability to translate business objectives into solutions

Strategic problem solving

Education

Bachelor's degree in a related field

Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

SC 2.0 is the engine powering our vision. Appian’s Solutions Consulting team is in the midst of an exciting transformation—redefining what it means to be a trusted advisor in today’s fast-paced, mission-driven environment. Our SCs don’t just demo features—they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight.

Do you enjoy solutioning with an award winning technology? Do you like working alongside the smartest and most creative people in the tech industry? Ready to take your career to the next level and have a tremendous amount of fun in the process? Come and join one of the most exciting, energetic and emerging areas of Appian that is poised to fuel the next stage of growth of this ambitious company and your career: Solutions Consulting.

As a Senior Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios.

Responsibilities:

• Partner with Account Executives to achieve defined sales goals
• Lead efforts to ensure the delivery of all technical resources into the sales campaigns
• Propose technical and creative business solutions in support of sales activities
• Design and deliver high quality technical Proof of Concepts for prospective customers
• Present technical and business aspects of proposed solutions to a C-Level audience
• Represent Appian’s product to customers and at field events
• Assist with the radiation strategy within the target accounts by building customer relationships
• Manage target accounts that may span multiple Account Executives
• Work with colleagues across the organization to receive the support needed to accomplish the technical goals
• Willingness to travel 70% to customer locations throughout the assigned region

Requirements:

• Customer-obsessed mindset with a willingness to travel up to 70% to engage directly with clients
• Exceptional communication and influencing skills
• Translate business objectives and requirements into solution designs
• Act as a true co-seller with Account Executives, sharing accountability for planning, pipeline health, opportunity qualification, and revenue contribution
• Facilitate customer roadmaps and transformation workshops with senior stakeholders

Technical Capabilities:

• Understand customer IT and business landscapes
• Design architectures that integrate Appian seamlessly into existing enterprise environments
• Deliver persona-based, outcome-oriented demos and narratives that connect Appian capabilities to measurable ROI
• Lead disciplined customer evaluations with clear executive sponsorship, written success criteria, and measurable outcomes

Preferred Skills:

• Bachelor's degree in a related field
• Strong experience as a successful Pre-Sales Engineer OR a Professional Services/Consulting role
• Ability to strategically problem solve by thinking outside of the box is required daily
• Technical depth to respond to all functional and technical elements of RFIs/RFPs
• Proven success conveying customer requirements to Product Management teams

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities
• Community: We’ll immerse you into our community rooted in respect starting on day one

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish.

EEO Statement

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.