Senior Solutions Architect, Post-Sales (West Coast)

Freddie Mac; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

Monte Carlo, leader dans la fiabilité des données et de l'IA, recherche un Solutions Architect expérimenté. Ce rôle implique d'être un partenaire technique pour nos clients avec une responsabilité dans plusieurs engagements, et nécessite une solide expérience dans le secteur des technologies de données. Un poste basé sur la côte ouest, offrant la possibilité de travailler à distance.

Qualifications

• 3-5 ans d'expérience dans un rôle technique orienté client.
• Compréhension forte des concepts de données et d'entrepôts cloud.
• Capacité à identifier et à améliorer les processus internes et clients.

Responsibilities

• Être le contrepartie technique stratégique de l'équipe Success.
• Définir l'étendue du projet en fonction des besoins du client.
• Former les clients sur des concepts techniques avancés.

Skills

Cloud data warehousing

Data lakes

ETL concepts

SQL

APIs

Networking

Job description

About Monte Carlo

As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data," Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma, to deliver trustworthy data + AI at scale.

Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI.

About the role:

We're looking for an experienced customer-facing Solutions Architect who loves helping people, solving problems, and wants to be a major factor in the success of our largest enterprise customers. This position requires a strong technical aptitude, extensive customer-facing experience, and the ability to oversee multiple engagements. This person will be based on the West Coast.

Here's what you'll be doing:

1. Be a strategic technical counterpart to the Success team at Monte Carlo.
2. Define project scope based on the customer's needs and requirements, guide clear outcomes, and communicate technical and value propositions.
3. Deliver implementations of Monte Carlo, including on complex data lake environments.
4. Define "best practice" approaches for achieving desired technical capabilities through Monte Carlo.
5. Deliver training and enablement on advanced technical concepts to technical customers.
6. Create collateral, documentation, and other technical materials as needed.
7. Advocate on behalf of customers cross-functionally with Product, Engineering, Support, and Sales.
8. Analyze customer trends and identify opportunities to drive product consumption growth.

We're excited about you because you have:

• 3-5 years of experience in a technical, customer-facing role, preferably within the data technology space. You have a knack for finding creative solutions to unlock the value of our product and learn our customers' data infrastructure to be prescriptive in implementation.
• Strong understanding of cloud data warehousing, data lakes, ETL concepts, workflows, BI solutions, SQL, and working with APIs; networking experience is a plus.
• Experience in Business Value Assessment, use case discovery, scoping, and delivering complex solutions to diverse audiences.
• Experience working with enterprise customers and managing multiple stakeholders and priorities.
• Experience in high-performing teams, setting high standards and ambitious goals.
• Ability to identify and improve internal and customer-facing processes.
• Previous experience in a startup environment, with a high degree of ownership, comfort with ambiguity, and a relentless customer problem-solving mindset.
• Willingness to travel up to 25% to customer sites.

#LI-REMOTE

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Come As You Are

Equality is a core value at Monte Carlo. We are committed to building an inclusive global team that reflects diverse backgrounds, perspectives, beliefs, and experiences.

Monte Carlo is an equal-opportunity employer. We celebrate diversity and strive to create an inclusive environment for all employees.

Our Recognition:

• Named to America's Most Loved Workplace List 2024
• Named an Inc. Best Workplace for 2024
• Top 20 ORG for Venture Capital Funded Companies, Spring 2024
• Top 5 ORG in San Francisco, Spring 2024