Senior Solutions Architect - Cloud, Identity & Security

Pileus Technologies LLC; Wichita (KS); On-site; USD 130,000 - 190,000; Full time

Job summary

Piledus Technologies, LLC is seeking a Principal Strategic Solutions Engineer in Wichita, KS. This senior role focuses on delivering complex solutions, owning high-impact escalations, and standardizing engineering practices across managed services, cloud, and cybersecurity offerings.

You will mentor staff, coordinate cross-functional teams, and ensure service quality and operational readiness. The role requires hands-on engineering with strong documentation, change management, and a proactive

Qualifications

• Senior technical leader responsible for complex solution delivery and escalations.
• Ability to coach engineers and technicians without direct personnel management.
• Strong written and verbal communication to engineers, business stakeholders, vendors, and client leadership.
• Proven project coordination, risk assessment, and change-management capabilities.

Responsibilities

• Lead complex client implementations and remediation initiatives across MS 365, Entra ID, Azure, servers, networking, and security.
• Serve as senior Level 3 escalation resource for infrastructure, cloud, identity, and cybersecurity issues; direct technical direction and vendor coordination.
• Translate requirements into practical implementation plans, task assignments, change plans, and validation criteria.
• Monitor service delivery priorities, project health, and recurring risks to drive improvements.
• Act as senior technical coordinator during major incidents with incident analysis and corrective actions.
• Lead onboarding and re-standardization workstreams ensuring alignment with security, monitoring, and support standards.
• Develop and maintain runbooks, templates, and knowledge articles used across engagements.
• Mentor engineers through case reviews and structured training, with a focus on standard work.

Skills

Senior leadership

Mentoring

Technical communication

Cross-functional collaboration

Root cause analysis

Tools

PSA

RMM

Documentation tools

Monitoring systems

Security tooling

Job description

Piledus Technologies, LLC is seeking a Principal Strategic Solutions Engineer in Wichita, KS. This senior role focuses on delivering complex solutions, owning high-impact escalations, and standardizing engineering practices across managed services, cloud, and cybersecurity offerings.

You will mentor staff, coordinate cross-functional teams, and ensure service quality and operational readiness. The role requires hands-on engineering with strong documentation, change management, and a proactive