Senior Solutions Architect, AWS Industries, Telco

Amazon Web Services, Inc.; Bellevue (WA); On-site; USD 180,000 - 230,000; Full time

Job summary

Amazon Web Services, Inc. seeks a Senior Solutions Architect to partner with Telecommunications and Media customers, translating business needs into scalable cloud architectures on AWS, including AI/ML and edge workloads.

The role involves engaging with senior technical leaders to accelerate AI adoption across networks and content delivery. The ideal candidate brings deep expertise across infrastructure, security, DevOps, databases, and analytics, with telco or enterprise experience and a

Qualifications

• Extensive experience designing cloud architectures for Telco/Media customers.
• Strong knowledge of AI/ML, edge workloads, security, and cloud-native networks.
• Ability to translate business needs into scalable technical solutions.

Responsibilities

• Serve as the primary technical advisor for Telco and Media customers on their cloud transformation and AI adoption journeys.
• Design and architect large-scale, distributed systems spanning on-premises, hybrid, and cloud-native environments.
• Guide customers on generative AI use cases - including agentic voice systems, intelligent network operations, subscriber personalization, and AI-powered customer care.
• Drive business engagements to develop technical strategies for complex enterprise and telco workload migrations (5G core, OSS/BSS, RAN, media streaming).
• Collaborate across AWS teams (Specialist SAs, ProServe, Product, Partners) to drive and shape repeatable solutions for telco and media outcomes.

Job description

Amazon Web Services (AWS) is seeking an experienced and motivated Senior Solutions Architect to partner with our Telecommunications and Media customers. In this highly technical and customer-facing role, you will engage directly with customers to understand their business drivers, assess technology needs, and design reliable, cost-effective, and scalable cloud architectures on AWS - including AI/ML, cloud-native network functions, and edge workloads.

As a trusted customer advocate, you will help organizations understand best practices around advanced cloud and AI solutions, provide strategic guidance on migrating and modernizing existing workloads, and accelerate adoption of generative AI across network operations, customer experience, and content delivery. You will build deep relationships with senior technical leaders to enable them as cloud advocates within their companies.

You will drive revenue growth by formulating and executing technical strategies in partnership with the AWS Sales team. This involves mobilizing internal AWS resources (including Specialist SAs, ProServe, and the partner ecosystem) to ensure successful application builds, migrations, and AI deployments onto AWS. Additionally, you will capture and share best-practice knowledge across AWS, including authoring customer-facing content like whitepapers, blog posts, and reference architectures.

The ideal candidate has a passion for cloud computing and AI with a proven track record in technology consulting, solutions architecture, or pre-sales engineering - ideally within telecommunications, media, or enterprise technology. You must be broadly competent across infrastructure, security, DevOps, databases, app development, and analytics, with deep expertise in at least two areas. Experience with generative AI, network transformation, or telco-specific workloads is highly valued. The ability to connect technology to measurable business value is critical.

Key job responsibilities

• Serve as the primary technical advisor for Telco and Media customers on their cloud transformation and AI adoption journeys.
• Design and architect large-scale, distributed systems spanning on-premises, hybrid, and cloud-native environments.
• Guide customers on generative AI use cases - including agentic voice systems, intelligent network operations, subscriber personalization, and AI-powered customer care.
• Drive business engagements to develop technical strategies for complex enterprise and telco workload migrations (5G core, OSS/BSS, RAN, media streaming).
• Educate customers on the value proposition of AWS with deep architectural discussions, ensuring designs for resiliency, security, cost optimization, and AI-readiness.
• Build deep relationships across C-level, engineering leadership, and architecture teams to become the customer's trusted advisor.
• Collaborate across AWS teams (Specialist SAs, ProServe, Product, Partners) to drive and shape repeatable solutions for telco and media outcomes.
• Assist Partners in designing and implementing large-scale network transformation programs, including cloud-native network functions and edge deployments.
• Influence AWS service roadmap by acting as a liaison between customers, service engineering teams, and support.
• Capture and share best-practice knowledge via whitepapers, blogs, reference architectures, and internal mechanisms.
• Represent and promote AWS within the Telecommunications, Media, and Service Provider communities through workshops, conferences, and public speaking.

A day in the life

In this role, your typical day involves partnering with Telco and Media customers, AWS Sales teams, and internal groups to craft highly scalable, resilient cloud architectures that solve real business challenges - from 5G network modernization to AI-driven subscriber experiences.

You'll connect your technical expertise to tangible solutions: designing cloud-native reference architectures, prototyping generative AI applications, and helping customers build their path from proof-of-concept to production. A core part of your role is acting as a trusted advisor, shaping strategies to broaden AWS adoption and establish AI foundations across customer organizations.

Your creativity will be channeled into developing new architectural patterns, best practices, and technical content shared across AWS and with customers. You'll evangelize AWS technology through workshops, user groups, and public speaking.

Your day balances customer meetings, hands-on solution work, continuous learning, and knowledge sharing. The AWS Solutions Architecture team provides self-paced learning, instructor-led training, hands-on projects, and mentoring to expand your expertise across AWS's growing portfolio - including generative AI, edge computing, and industry-specific services.

About the team

The AWS Telco team within AWS Industries is committed to helping telecommunications customers enable their digital transformation. We meet customers where the