Senior Solution Expert, Professional Services

Rizing; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A global SAP professional services firm is seeking a Senior Solution Expert to lead complex implementations and provide expert guidance on SuccessFactors. The role involves advising clients, mentoring junior staff, and ensuring quality control of deliverables. Ideal candidates will have strong analytical, communication, and leadership skills, along with relevant certifications.

Qualifications

• Experience in Professional Services as a consultant.
• Multiple relevant SuccessFactors certifications.

Responsibilities

• Lead complex implementations and provide quality control.
• Advise clients on best practices and system configurations.
• Mentor junior consultants on projects.

Skills

Analytical

Presentation Skills

Communication

Organizational Skills

Leadership

Education

Third level education in business-related fields

Tools

MS Office

Job description

Select how often (in days) to receive an alert:

Senior Solution Expert, Professional Services

Rizing, a Wipro Company, is a founding member of the SAP BTP Advisory Council and holds SAP Expert accreditation in BTP. We help businesses integrate SAP systems with other solutions, build extensions for SAP products, and provide data analytics. Rizing's services include Intelligent Robotics Process Automation, Conversational AI, predictive analytics, ABAP development, Data Intelligence, Master Data Governance, ArcGIS Add-ons, and SAP BASIS support.

Description

The Senior Solution Expert is a strategic and subject matter expert for large, complex implementations, acting as an expert advisor for customers. Will typically lead implementations for customers, providing quality control of client deliverables and supporting presales activities globally. This role provides functional expertise, guidance, and instruction on SuccessFactors, associated products, and integrations. Conducts presentations with the organization and externally to represent Rizing.

Whilst the role is primarily customer-facing, the Senior Solution Expert is expected to be a thought leader and mentor within the organization – partnering with the Global COE functions as necessary.

Essential Functions

• Gathers and analyzes the clients’ business requirements and objectives.
• Works as a trusted advisor to clients on complex implementations.
• Consults with customers and advises them on Best Practice Implementation.
• Works closely with project managers to optimize project success and profitability.
• Develops system configurations to satisfy clients’ needs and increase their knowledge.
• Contributes to software implementation standards and best practices.
• Mentors and coaches junior consultants on projects and implementations.
• Attends weekly team and COE meetings.
• Completes and maintains all necessary paperwork, timesheets, expenses, etc.
• Maintenance of Certifications & relevant qualifications.
• Performs other duties as assigned.

Essential Functions (Continued)

Required Qualifications

• Third level education in any business-related fields, or equivalent work experience.
• Relevant experience in Professional Services as consultant.
• Multiple relevant SuccessFactors certifications with at least one at Professional Certification level.

Desired Qualifications

Knowledge, Skills, and Abilities (KSAs)

• Expert in various SuccessFactors modules and SAP software to a Professionally Certified level.
• Ability to build personal relationships with clients and peers by inspiring and motivating others.
• Analytical and solutions-oriented; Ability to solve complex problems, provides detailed insight and constructive criticism into problems/complex situations.
• Strong presentation skills and meeting facilitation; displays confidence and poise in formal speaking situations; creates effective and compelling presentations while keeping meetings clearly focused on the agenda.
• Excellent written and oral communication; attentively listens and shares knowledge/expertise.
• Strong Thought leadership skills.
• Strong organizational, planning, and management skills, with self-management of multiple tasks and deliverables.
• Advanced MS Office to include Word, Excel, Teams, PowerPoint, and smartsheet.

Knowledge, Skills, and Abilities (Continued)

Courage

Integrity

Respect

EEO Statement

Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Rizing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ready to become someone’s hero?

At Rizing we solve business challenges. We create solutions that accelerate our clients’ ability to excel at what they do best – so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.

We’re a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.

We’re not so big to have lost sight of our mission and vision or to have lost connection with our clients. We’re the right size to deliver personal professional services and to give our employees opportunities that often aren’t available at larger firms.

If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.

For more updates on our thought leadership and featured blogs/ white papers, follow us on social media.