Senior Solution Engineer (Remote - US/Canada)

ZipRecruiter; Chicago (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in the subscription economy is seeking a Solution Engineer to partner with sales teams and guide clients through the pre-sales process. The role involves providing architectural leadership, conducting discovery sessions, and ensuring successful project outcomes. Candidates should possess strong Salesforce expertise and a deep understanding of SaaS metrics. This position offers a fully remote work environment with competitive compensation and benefits.

Benefits

Fully remote work environment

Employer match 401(k) plan

Medical, vision, and dental benefits

Adoption Assistance Program

Flexible PTO

$140/month for home office expenses

Qualifications

• Familiarity with Quote to Cash processes and common use cases.
• Expertise in Salesforce Revenue Cloud, Sales Cloud, and legacy Salesforce CPQ/Billing.
• Understanding of SaaS subscription metrics (ARR, TCV, LTV).

Responsibilities

• Partner with Sales Director to establish project goals and scope.
• Lead Discovery and Scoping sessions with prospects.
• Provide architecture leadership across Salesforce and ERP Systems.

Skills

Familiarity with Quote to Cash processes

Knowledge of LucidChart or similar diagramming tools

Understanding of SaaS subscription metrics

Expertise in Salesforce Revenue Cloud and Sales Cloud

Familiarity with revenue recognition standards

Knowledge of Force.com platform

ERP system familiarity

Cross-cloud capabilities experience

Understanding of integration design and patterns

Experience with Salesforce Agentforce

Education

Platform App Developer Certification

Tools

LucidChart

Job description

Job Description

Passion Driven. Purpose Guided. Our People Make the Difference.

Why Neocol?

Neocol helps the world's most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner dedicated to the subscription economy, Neocol has developed repeatable playbooks and assets that empower transformation at the highest level.

Day in the Life as a Solution Engineer

As a Solution Engineer (SE) at Neocol, you'll partner closely with a Sales Director (SD) throughout the pre-sales process to help our customers establish a strong architectural foundation, define clear project goals, and align on scope and responsibilities. SEs are both big-picture thinkers and detailed problem solvers — bridging the gap between business needs and technical solutions. Your expertise is broad and deep, acting as a trusted advisor to ensure each engagement is set up for long-term success.

1. Be a Trusted Advisor in the PreSales Cycle to existing customers and prospects.
2. Provide industry best practice recommendations on functional and technical scenarios.
3. Lead Discovery and Scoping sessions with prospects to advise, recommend, and acquire scope requirements for estimations.
4. Provide architecture leadership across Salesforce and ERP Systems during presales to establish guiding design principles.
5. Own and deliver standard product demos, guiding prospects through key features and workflows to showcase how our solution addresses their business challenges.
6. Analyze the customer's current environment to detect critical deficiencies impacting project success and determine necessary Neocol roles.
7. Collaborate with SD to identify and analyze enterprise business drivers for program justification.
8. Create resource plans and proposals to co-present with SDs to prospects and customers.
9. Contribute to and create reusable assets and artifacts in presales, including scoping questions, decks, proposal formats, SOW templates, etc.
10. Draft and define scope assumptions and delineate in scope/out of scope for projects.
11. Lead Sales to Delivery Handoff to ensure the delivery team has comprehensive customer overview, project goals, and scope details.
12. Articulate and present Program Roadmaps and oversee programs for strategic clients.
13. Explore new Salesforce products and present POVs, brownbag sessions, and webinars.
14. Identify and participate in creating commercialization strategies to address common customer use cases and pain points.
15. Stay informed about industry trends (AppExchange, Salesforce Apps, Third-party Solutions) and their potential impact on system architectures.

Our Core Values in Action

• Collaboration: Working together with employees, partners, and customers to drive value.
• Creativity: Innovating in solutions, teamwork, and value creation.
• Trust: Maintaining a fun, open, and ethical environment built on trust.
• Ownership: Focusing on results with individual metrics contributing to organizational success.
• Passionate: Caring about your work, its purpose, and its impact.

Required Qualifications

• Familiarity with Quote to Cash processes and common use cases
• Knowledge of LucidChart or similar diagramming tools for business processes and ERD
• Understanding of SaaS subscription metrics (ARR, TCV, LTV)
• Expertise in Salesforce Revenue Cloud, Sales Cloud, and legacy Salesforce CPQ/Billing
• Familiarity with revenue recognition standards (ASC606, VSOE, SSP)
• Knowledge of Force.com platform (Data Modeling, Flow, Apex)
• ERP system familiarity (NetSuite, Workday, Sage Intacct)
• Cross-cloud capabilities experience (B2B, Service, etc.)
• Understanding of integration design and patterns
• Experience with Salesforce Agentforce is a plus

Qualifications

• Platform App Developer Certification

A Foundation Built on a Solid Culture

• Ladies+ League
• DEI Committee
• Neocol Cares
• Mentorship Programs: Neocol North Star and Navigate

Compensation and Benefits

• Fully remote work environment with necessary tools and work-life balance
• Employer match 401(k) plan
• Medical, vision, and dental benefits
• Adoption Assistance Program
• Flexible PTO
• $140/month for home office expenses

Please note:

Neocol is an equal opportunity employer. We do not discriminate based on protected characteristics and provide reasonable accommodations as required by law.