Senior Solution Architect

Optimizely; Northern, New York (KY, NY); Hybrid; USD 146,000 - 248,000; Full time

Job summary

Optimizely is seeking a Senior Solution Architect to blend deep technical insight with a sales-focused mindset. You will support pre-sales activities, demonstrate the platform across CMS, E-Commerce, and digital marketing, and articulate customer value through PoCs and workshops.

You'll partner with product and technical teams to highlight how Optimizely solutions meet client needs for modern marketing technology and drive growth for 1,600+ Optimizers worldwide.

Qualifications

• Master's degree or MBA preferred or equivalent work experience.
• Strong presenting and public speaking skills.
• Ability to support coworkers and collaborate across teams.
• Effective communication and use of computers and technology.
• Customer-focused service mindset.

Responsibilities

• Work as a collaborative member of our sales team in a pre-sales capacity
• Act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce and digital marketing (CMS)
• Develop relationships with customers/partners and seek to understand challenges, pain points, goals, and criteria for a successful web solution
• Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations along with sales team for prospects, customers, and partners
• Define and successfully implement Proof of Concept (POC) projects where applicable
• Assist in responses to proposals and general Q&A from a business value-add and technical capacity
• Maintain highest level of technical and market knowledge; create thought leadership through writing, user group presentations, and Optimizely community involvement

Skills

Public speaking

Cross-functional collaboration

Customer-focused mindset

Written and verbal communication

Problem solving

Education

Master's degree or MBA

Computer Science background

Job description

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that's shaping the future of marketing technology — and actually enjoys doing it — you're in the right place.

Energetic, outgoing and passionate about technology, the Senior Solution Architect role combines detailed technical knowledge with a dedication to the sales process and customer success. The Solution Architect will support sales productivity, partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight the many ways Optimizely solutions meet customer needs.

• Work as a collaborative member of our sales team in a pre-sales capacity
• Act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce and digital marketing (CMS)
• Develop relationships with customers/partners and seek to understand challenges, pain points, goals, and criteria for a successful web solution
• Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations along with sales team for prospects, customers, and partners
• Define and successfully implement Proof of Concept (POC) projects where applicable
• Assist in responses to proposals and general Q&A from a business value-add and technical capacity
• Maintain highest level of technical and market knowledge; create thought leadership through writing, user group presentations, and Optimizely community involvement

Knowledge and Experience - Legacy Section

Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preffered.

Presenting and Public Speaking

Supporting Coworkers

Communicating Effectively

Using Computers and Technology

Serving Customers

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Total Target Compensation range: $146,000-$248,000

Optimizely considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City