Senior Software QA Specialist

Openeye; Liberty Lake (WA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Medical, dental, vision benefits

Pay up to $5,000 annual company match for 401k

15 Days of Paid Vacation

Paid Sick/Wellness time

Job summary

OpenEye in Liberty Lake, WA, is looking for a Software QA Specialist to assist in testing software and hardware products, ensuring compliance with customer requirements. The role involves conducting Agile QA and working closely with support and product management.

Candidates should have a minimum of 8–10 years of related experience, a High School Diploma, and familiarity with web applications. The position offers a pay range of $25.00 – $30.00/hr and numerous benefits including medical, dental, and generous vacation days.

Qualifications

• 8–10 years of related experience and/or training is required.
• Familiarity with web applications and troubleshooting is essential.
• Ability to understand computer hardware components and networking.

Responsibilities

• Conduct Agile QA for bugs and stories completed by the development team.
• Diagnose and report customer issues with product management.
• Execute test plans based on software acceptance criteria.
• Manage testing of major feature development.

Skills

Agile QA

Web applications familiarity

Hardware troubleshooting

SQL Query knowledge

Networking terminology

Education

High School Diploma or General Education Degree

Tools

VSCode

Postman

Job description

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy‑to‑use, comprehensive video management system backed by heroic customer service® and support. Our on‑site and cloud‑based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

Job Summary

This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the OpenEye Code of Ethics and Business Standards. At OpenEye, our Software QA Specialist position will work out of our Liberty Lake, WA headquarters.

Job Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Conduct Agile QA for bugs and stories completed by the development team
• Interface with support and product management to diagnose and report customer issues
• Participate in Agile sprint planning and execution
• Create and execute test plans based on software acceptance criteria
• Work with members of a project team to identify and qualify customer use cases/environments
• Manage testing of major feature development including coordination with junior testers
• Evaluate software and firmware applications for feature deviations from existing test plans
• Recommend updates, fixes and improvements to existing test plans as needed to ensure accuracy
• Configure and monitor long‑term and integration tests
• Assist and mentor other Software QA Specialist I’s and II’s
• Work with QA management to ensure SQA best practices are upheld in day‑to‑day operations
• Perform all other duties/responsibilities as necessary or assigned

Minimum Job Qualifications

• High School Diploma or a General Education Degree
• A minimum of 8–10 years of related experience and/or training
• Familiarity with web applications and web terminology

Working Knowledge of

• Hardware and Software troubleshooting
• SQL Query, VSCode, Postman knowledge
• Computer hardware component & networking terminology
• Internet and web applications

Pay Range & Benefits

• The pay range for this opportunity is $25.00 – $30.00/hr. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company‑paid short‑term/long‑term disability, AD&D and life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacation accrued per year (increases after year 3).
• Paid Sick/Wellness time is accrued at a rate of 1 hour every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non‑degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home!

Equal Opportunity Employer

OpenEye is an Equal Opportunity Employer.

Job ID: JR105710