Senior Software Engineering Manager - Global E-commerce

TikTok; San Jose (CA); On-site; USD 308,000 - 588,000; Full time

Job summary

TikTok seeks a senior leader to own a major line of business within the Sellers R&D team, partnering across Product, Marketing and Data Analytics to define strategy and roadmap. You’ll guide architecture and drive high-quality engineering across your domain.

You will coach teams, shape a culture of growth and innovation, and ensure scalable solutions that support global seller growth and a thriving marketplace.

Qualifications

• Minimum 5 years of software engineering management experience.
• Translate complex business requirements into scalable technical solutions.
• Proven background in personalization/recommendation systems and/or backend/full-stack development.
• Data-driven mindset with comfort working with metrics.

Responsibilities

• Own a major line of business within the Sellers R&D team, collaborating with partners to define strategy and shape the product and technology roadmap.
• Oversee system architecture and engineering excellence across your domain, driving technical decisions.
• Coach and develop individuals, tech leads, and leaders, fostering growth and high performance.

Skills

Software engineering management

Personalization/recommendation systems

Backend/full-stack development

Data-driven decision making

Cross-functional leadership

Job description

ResponsibilitiesThe Seller Business team plays a critical role in driving the success of our Global E-commerce platform. We are dedicated to building and nurturing a thriving ecosystem of local and abroad sellers who bring diverse products, brands, and innovations to our marketplace on TikTok.

Our team is responsible for the end-to-end seller journey, including acquiring new sellers, onboarding them efficiently, and supporting their long-term growth and success on the platform, including sellers who operate via integration connectors. We develop and execute programs to help sellers improve their operations, expand into new markets, and enhance their sales performance.

We work closely with cross-functional teams—such as Product, Marketing, Operations, Policy, and Data Analytics— to ensure a seamless seller experience and to drive sustainable business growth. Our mission is to empower sellers of all sizes to succeed globally, contributing to a dynamic and engaging shopping experience for users worldwide.

What You\'ll Do:

• As a senior leader, you will own a major line of business within the Sellers R&D team, collaborating closely with cross-functional partners to define strategy and shape the product and technology roadmap.
• You will oversee system architecture and ensure engineering excellence across your business domain, driving technical decisions and maintaining high-quality standards.
• You will coach and develop individuals, tech leads, and other leaders, fostering a culture of growth, innovation, and high performance.

Qualifications

Minimum Qualifications:

• A minimum of 5 years of software engineering management experience.
• Strong business acumen with the ability to translate complex business requirements into scalable technical solutions, business growth experiences preferred.
• Proven technical background in personalization/recommendation systems and/or backend/full-stack development.
• Data-driven mindset and comfort working with business and operational metrics.
• Excellent communication skills, with the ability to influence and collaborate across diverse, global teams.

Preferred Qualifications：

• Industry background in e-commerce, B2B platforms, seller ecosystems, or social commerce.
• Demonstrated ability to navigate cross-functional dependencies and complex stakeholder relationships.
• High emotional intelligence, with the ability to handle conflicts, foster collaboration, and influence outcomes in ambiguous situations.
• Prior experience working with distributed teams across multiple time zones.

About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join UsInspiring creativity is at the core of TikTok\'s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $308000 - $588000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.