Senior Software Engineering Manager

Waystar; Louisville (KY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive total rewards (base salary

Bonus potential

Customizable benefits

Paid time off 3 weeks + holidays

Parental leave

Education assistance

LinkedIn Learning access

Mental health programs

401(K) with company match

Pet insurance

Employee resource groups

Job summary

Waystar in Louisville, KY seeks a Sr. Software Engineer Manager to lead a high performing team of software engineers and QA professionals. You will own delivery, quality, and growth of your team while partnering with product and technology leadership to build award-winning solutions for clients.

You will be a hands-on technical leader, less focused on management fluff and more on strategic vision, architectural guidance, and delivering scalable software in a fast-paced healthcare payments domain.

Qualifications

• 10+ years of .NET and SQL Server experience
• 5+ years of experience leading and managing engineering teams and technology projects
• Experience with unit testing, automated test frameworks, and CI/CD pipelines
• Excellent written and verbal communication skills
• Ability to work in a fast paced environment and embrace change
• Strong self motivation and ability to work in teams or solo
• Experience building highly scalable software solutions
• Subject Matter Expertise in at least one technical track
• Proven ability to lead and retain a team of 10+ engineers
• Ability to plan multi-year programs with cross functional teams
• Bachelor's degree in Computer Science, Engineering, or related field or equivalent practical experience

Responsibilities

• Leads day to day delivery and operations for the engineering team ensuring quality
• Conducts People Operations responsibilities including performance reviews
• Plans and manages project timelines, resources, and cross-team dependencies
• Motivates and develops team members through feedback and mentoring
• Coaches engineers on technical and professional growth
• Partners with Product Owners to define priorities and roadmaps
• Collaborates with peer engineering managers to uphold quality standards
• Guides architectural decisions and engineering trade-offs
• Drives continuous improvement of engineering processes
• Identifies and curates learning opportunities for team members
• Provides direction to Lead Engineers to mentor juniors
• Performs other duties as assigned

Skills

NET/.NET

SQL Server

People leadership

CI/CD

Communication

Architectural judgment

Team coaching

Agile/Scrum

Multi-year programs

Bachelor's degree in CS/Engineering

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

About This Position

We are seeking an experienced and driven Sr. Software Engineer Manager to lead a high performing team of software engineers and QA professionals. In this role, you will own delivery, quality, and the growth of your team while partnering closely with product and technology leadership to build the award winning products we offer our clients. Our Engineering Managers are hands on technical leaders who bring both strategic vision and the willingness to dig into the details alongside their team.

What You'll Do

• Leads day to day delivery and operations for your engineering team, ensuring consistent execution and quality standards
• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc.
• Plans and manages project timelines, resource allocation, and cross team dependencies; owns delivery outcomes for all team initiatives
• Motivates and develops team members through regular feedback, performance reviews, mentoring, and team building activities
• Coaches engineers on technical and professional growth, providing clear pathways to advance into senior roles
• Partners with Product Owners and technical stakeholders to define priorities, shape the roadmap, and ensure the team is resourced for current and future business needs
• Works closely with peer Technology managers and key cross functional stakeholders to align on priorities and drive cohesive outcomes
• Collaborates with peer engineering managers to define and uphold quality standards, engineering best practices, and SDLC policies
• Maintains strong technical depth to effectively guide architectural decisions and engineering trade-offs alongside Lead Engineers
• Drives continuous improvement of engineering processes and practices within the team and across the broader Technology organization
• Identifies and curates learning opportunities tailored to each team member's career goals and skill gaps
• Provides direction and coaching to Lead Engineers, empowering them to mentor junior developers and scale team knowledge
• Performs other duties as assigned

What You'll Need

• 10+ years of .NET and SQL Server experience
• 5+ years of experience leading and managing engineering teams and technology projects
• Experience with unit testing, automated test frameworks, and CI/CD pipelines
• Excellent written and verbal communication skills
• Ability to work in a very fast paced environment and welcome change
• Highly self motivated
• Ability to work both in team and solo environments
• Experience building highly scalable software solutions
• Subject Matter Expertise in at least one technical track
• Demonstrated ability to lead, grow, and retain a team of 10+ engineers
• Able to plan and initiate multi-year programs with cross functional project teams
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Preferred Skills

• N-Tier and SaaS development experience is preferred
• Experience with Agile/Scrum or other iterative delivery frameworks
• Prior experience as a people leader or engineering manager
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Background in healthcare technology, revenue cycle management, or claims processing

About Waystar

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering

Job Type: Full time