Senior Software Engineering Manager

Grainger Businesses; Chicago (IL); On-site; USD 146,000 - 244,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401(k) with company contribution

Employee discounts

Job summary

W.W. Grainger, Inc. is seeking a Senior Engineering Manager to lead part of Order Channels, owning checkout experiences on Grainger.com and managing the Cart Experience team.

You will guide engineering managers, grow engineers, and align teams around customer journeys. You will partner with Product, Architecture, UX, Security, and SRE to deliver reliable, scalable software and implement modern practices (CI/CD, DevSecOps, AI-enabled engineering).

Qualifications

• Bachelor's degree in a related field.
• Master's degree preferred.
• 7+ years progressive experience leading software engineering organizations responsible for enterprise application development, product engineering, or digital technology delivery.
• 5+ years experience managing engineering managers, technical leads, or multiple Agile software development teams.

Responsibilities

• Lead multiple software engineering teams through managers and senior engineers by establishing priorities and leadership capability.
• Define engineering strategies with Product Management, Architecture, UX, Security, SRE, and business stakeholders.
• Direct design, development, testing, deployment, and operational support of software products to meet enterprise standards.

Skills

Leadership

People management

Strategic planning

Communication

Agile methodologies

Education

Bachelor's Degree in CS / related field

Master's Degree preferred

Job description

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Workingby serving more than4.6 million customersworldwide with maintenance, repair and operating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of$17.9 billion. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $146,200.00 – $243,600.00. This role is eligible for an incentive target of up to 20% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 23 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

We are seeking a Senior Engineering Manager to lead part of Order Channels, where we build the experiences customers use to place orders on Grainger.com. In this role you will directly lead the Customer Order Entry (COE) team, which owns the checkout experience on Grainger.com. You will also manage the Engineering Manager who leads the Cart Experience team. Together, these teams own the path from a customer's cart through a submitted order. This role reports to the Senior Director of Engineering.

This is an area where even small changes that reduce friction for our customers can have a big impact on what they end up purchasing and on how quickly and easily they can make decisions. That ease is core to Grainger's value proposition. You will lead the work to keep optimizing these experiences, partnering closely with a shared Product Manager, a UX lead, and the domain's architects. You will be accountable for the delivery, operational health, and growth of both teams. That means setting clear direction, keeping checkout and cart reliable in production, and making sound technical trade-offs alongside product and architecture. You will also coach your Engineering Manager and grow the engineers across both teams. We are looking for an experienced engineering leader who has led managers, is comfortable with both the people and the technical sides of the job, and can align teams that share a customer journey around a common set of priorities.

You Will

Leads multiple software engineering teams through managers, technical leads, and senior engineers by establishing organizational priorities, developing leadership capability, setting clear performance expectations, advancing AI fluency and adoption of AI-enabled engineering practices and fostering an inclusive, collaborative, and high-performing engineering culture.

Partners with Product Management, Architecture, User Experience, Security, Site Reliability Engineering, and business stakeholders to define engineering strategies, align delivery priorities, execute product roadmaps, and ensure technology investments support business objectives and customer outcomes.

Directs the design, development, testing, deployment, and operational support of software products while ensuring solutions meet enterprise standards for quality, security, scalability, reliability, performance, maintainability, and operational resilience.

Establishes engineering governance by promoting modern software engineering practices, Agile delivery, DevSecOps, CI/CD, AI-assisted software engineering practices, automated testing, observability, code quality standards, and architecture alignment to improve engineering productivity and delivery effectiveness.

Monitors engineering performance through operational, delivery, quality, customer experience, and financial metrics by managing capacity, mitigating delivery risks, improving operational health, and driving continuous improvement across the software development lifecycle.

Develops organizational capability by leading workforce planning, succession planning, technical talent development, vendor partnerships, technology modernization initiatives, and continuous learning to ensure the engineering organization can effectively deliver current and future business priorities.

You Have

Bachelor's Degree Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related technical field, or equivalent required

Master's Degree in related technical field preferred

7+ years progressive experience leading software engineering organizations responsible for enterprise application development, product engineering, or digital technology delivery. required

5+ years Experience managing engineering managers, technical leads, or multiple Agile software development teams in complex technology environments. required

3+ years Experience delivering cloud-based software solutions using Agile methodologies, DevSecOps practices, CI/CD pipelines, and modern software engineering frameworks. preferred

Ability to lead multiple engineering teams responsible for software delivery, operational support, technology modernization, engineering governance, and continuous improvement.

Knowledge of engineering operations, delivery governance, workforce planning, financial management, vendor management, software quality, application security, and technology risk management within enterprise technology organizations.

Ability to influence senior technology and business leaders, develop engineering leadership capability, coach managers and technical leaders, and drive organizational improvements that strengthen engineering effectiveness and customer outcomes.

Strong communication, prioritization, and strategic planning skills with the ability to balance delivery commitments, operational needs, and long-term transformation goals.

Position is not eligible for visa sponsorship

As part of our hiring and onboarding process, you will be required to complete an onsite visit at a Grainger location before receiving Grainger-issued technology. This will take place either during an onsite interview or on your first day of employment, depending on the interview process.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.