Senior Software Engineer – Tooling & Automation

WebHosting; Chennai; Ibrido; USD 125.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with match

Professional development reimbursement

Paid time off + holidays

Sabbatical program

Remote office setup stipend

Internet reimbursement

Gym membership

Wellable subscription

Descrizione del lavoro

Vultr is seeking a Senior Software Engineer to serve as the technical owner connecting our engineering alerting to the Global Integrated Operations Command Center (GIOC) in Chennai, India. You will build the consolidated dashboard that replaces multiple monitoring consoles and alert feeds.

The role requires deep familiarity with Vultr's architecture, monitoring stack, and operational workflows. You will own the routing, correlation engines, and SLAs for on-call performance.

Competenze

• Extensive experience designing and operating monitoring/alerting systems.
• Strong skills in routing alerts and managing on-call processes.
• Experience building enterprise dashboards spanning multiple platforms.

Mansioni

• Map alert sources and identify clean integration points (webhook, syslog, API, native connector).
• Build and maintain routing/forwarding layer to feed GIOC tools with preserved context.
• Collaborate with pillar SMEs to validate routing vs. escalation boundaries.
• Own on-call/notification wiring to ensure alerts reach GIOC with agreed SLAs.

Conoscenze

Monitoring systems

Alert routing

Dashboard design

On-call processes

Strumenti

Icinga

Grafana

Splunk

QRadar

Sentinel

BMC/IPMI

Descrizione del lavoro

Senior Software Engineer – Tooling & Automation

Job Description

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data centre locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self‑funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Vultr Cares

100% company-paid insurance premiums for employee medical, dental and vision plans.

401(k) plan that matches 100% up to 4%, with immediate vesting

Professional Development Reimbursement of $2,500 each year

11 Holidays + Paid Time Off Accrual + Rollover Plan

Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

$500 stipend for remote office setup in first year + $400 each following year

Internet reimbursement up to $75 per month

Gym membership reimbursement up to $50 per month

Company paid Wellable subscription

Join Vultr

Vultr is seeking a highly skilled and experienced Senior Software Engineer to serve as the technical owner connecting our engineering alerting to Vultr’s new Global Integrated Operations Command Center (GIOC) in Chennai, India, and to build the consolidated single-pane dashboard GIOC will operate from. The ideal candidate looks at five disconnected monitoring consoles and a dozen siloed alert feeds, winces, and then methodically builds the one dashboard that replaces all of them. This is a highly visible, focused role requiring deep familiarity with Vultr’s current architecture, monitoring stack, and operational workflows. This is your opportunity to build the operational backbone GIOC runs on from day one.

Key Responsibilities

Map every alert source owned by Systems, Network, and Security engineering (Icinga, Grafana, SIEM/Splunk/QRadar/Sentinel, BMC/IPMI, provider-native consoles) and identify the cleanest integration point for each – webhook, syslog forward, API poll, or native connector

Build and maintain the routing/forwarding layer that pushes agreed top-priority alerts from each pillar into GIOC’s ticketing and paging tools, with priority/severity preserved and enough context for L1 triage without direct console access

Work with each pillar’s engineering SMEs to validate that routing logic matches each pillar’s defined resolve-vs-escalate boundary

Own the on-call/notification wiring so critical alerts reach GIOC within agreed acknowledgement SLAs, with no manual relay step

Design and build a unified operational dashboard spanning all five datacenter/provider platforms (Airtel, Nextra, Equinix, QTS, CoreSite), replacing today’s tool-hopping model

Define dashboard v1 scope jointly with GIOC and pillar leads and ship it on a committed milestone

Run legacy tools and the new dashboard in parallel during transition so GIOC never loses visibility mid-cutover

Build in SLA/health visualisations (ack time, escalation accuracy, open-alert ageing) that GIOC leadership can use directly in status reporting

Build correlation engines and integrate all sources of telemetry from various product teams

Document the routing architecture and dashboard so both can be maintained by GIOC or the Tools team after this assignment ends

Compensation
$125,000 – $135,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy .