Senior Software Engineer - SRE

Cadillac / GM; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Cadillac/GM is seeking a remote candidate focused on development tools to improve system reliability and operational automation. You will collaborate with development teams and manage service level indicators to enhance service performance. This role requires strong programming skills and a commitment to proactive monitoring, incident response, and continuous improvement in a fast-paced environment.

Qualifications

• Proficiency in Python, Go, or Java, with solid understanding of system fundamentals.
• Experience in automation of operational processes and handling incidents.
• Strong communication skills to work with both technical and business stakeholders.

Responsibilities

• Develop tools/software for automation and reliability improvements.
• Lead and improve monitoring and observability frameworks.
• Participate in an on-call rotation for incident response.

Skills

Automation

Communication

Incident Management

Collaboration

Proficiency in Programming

Cloud Platforms

Job description

Description

Key Responsibilities: Automation and Reliability Improvements: Develop tools and software to automate operational processes, improve system reliability, and reduce manual intervention. Observability and Monitoring: Lead, Implement and improve monitoring and observability frameworks, enabling proactive detection and resolution of incidents. Incident Response: Participate in an on-call rotation to diagnose, troubleshoot, and mitigate production incidents, ensuring minimal downtime and swift resolution. Collaboration with Development Teams: Work alongside developers to ensure the quality, scalability, and reliability of our services. Practice shared ownership of services in production, fostering a "You build it, you run it" culture. Service Level Management: Manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to manage reliability expectations effectively. Engineering for Reliability: Strong understanding of common application reliability patterns, with hands-on experience implementing them. Failure Analysis and Post-Incident Reviews: Conduct deep-dive analyses of incidents and collaborate on post-incident reviews to derive learnings and prevent recurrence. Champion a culture of continuous improvement. Cost Efficiency: Evaluate system performance and advocate for optimisations that reduce infrastructure costs while maintaining service reliability. Skills and Qualifications: Programming Skills: Proficiency in at least one programming language (e.g., Python, Go, Java) and familiarity with multiple language ecosystems. Systems Knowledge: Solid understanding of operating systems, networking, distributed systems, databases, and storage architectures. Strong Understanding of System Fundamentals: Deep understanding of how code runs on underlying hardware, including operating systems, algorithms, and data structures. Ability to optimize or troubleshoot code by understanding its execution and the impact on system resources. Incident Management: Experience handling production incidents, including root cause analysis, mitigation, and working through complex system failures. Communication and Collaboration: Strong communication skills, with an ability to explain technical concepts to both engineering and business stakeholders. Commitment to collaborative problem-solving and shared ownership of services. Automation Focus: Proven experience in automating manual processes, building deployment pipelines, or managing configuration systems.

Additional DescriptionPreferred Experience: Experience with cloud platforms (AWS, GCP, Azure). Familiarity with container orchestration systems like Kubernetes. A track record of managing or developing distributed systems. Prior experience with Java in production. Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in the UK and is not expected to report to a GM worksite unless directed by their manager. GM WILL PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.

About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Total Rewards | Benefits OverviewFrom day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.Non-Discrimination and Equal Employment Opportunities (U.S.)General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.Accommodations (U.S. and Canada)General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [e-mail] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.For more detail, salary and company information, use the apply link