Senior Software Engineer, Site Reliability Engineer

Harvey; San Francisco (CA); On-site; USD 200,000 - 260,000; Full time

Job summary

A dynamic tech company in San Francisco is seeking a Senior Software Engineer focused on Site Reliability Engineering. You will ensure the reliability and performance of the platform by managing monitoring and infrastructure across multiple global regions. Responsibilities include leading incident management processes and automating operational tasks. Candidates should have 5+ years of experience, expertise in infrastructure as code, and strong programming skills. Competitive compensation offered, along with relocation assistance.

Qualifications

• 5+ years of experience in Site Reliability Engineering or similar roles.
• Expertise in infrastructure as code (IaC) tools.
• Deep familiarity with observability tools and incident response practices.

Responsibilities

• Design, implement, and manage monitoring and alerting across global regions.
• Lead incident management processes including post-mortems.
• Automate operational tasks and workflows to enhance reliability.

Skills

Site Reliability Engineering

Infrastructure as Code (IaC)

Observability tools

Cloud infrastructure (Azure, GCP, AWS)

Programming skills (Python, Bash, Go)

Problem-solving skills

Tools

Pulumi

Terraform

CloudFormation

Datadog

Sentry

PagerDuty

Job description

Senior Software Engineer, Site Reliability Engineer (SRE)

Why Harvey

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end‑to‑end. By combining frontier agentic AI, an enterprise‑grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

We’re scaling fast and defining a new category in real time. Our team is sharp, motivated, and deeply committed to the mission.

Role Overview

As a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high‑leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission‑critical operations, your work will help Harvey remain resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you. This role is based in San Francisco, CA, and we offer relocation assistance.

What You’ll Do

• Design, implement, and manage monitoring, alerting, and infrastructure resources across 50+ global regions
• Lead incident management processes, including post‑mortems, root cause analyses, and driving actionable improvements
• Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
• Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle
• Optimize infrastructure costs through strategic capacity planning and build‑versus‑buy decisions while maintaining system performance, reliability, and functionality

What You Have

• 5+ years of experience in Site Reliability Engineering or similar roles supporting production environments
• Expertise in infrastructure as code (IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
• Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
• Strong programming skills (Python, Bash, Go, or similar)
• Proven track record of diagnosing complex system problems and implementing durable solutions
• Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
• Excellent problem‑solving skills, meticulous attention to detail, and a commitment to operational excellence

Compensation Range

$200,000 – $260,000 USD

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail].