Senior Software Engineer, Shopper Data Platform

Attentive; United States; On-site; USD 170,000 - 205,000; Full time

Benefits offered by this job

Equity

Health & wellness

Benefits

Job summary

Attentive is the AI marketing platform powering 1:1 personalization. As a Senior Software Engineer on the Shopper Data Platform, you will design and evolve high-scale systems that serve as the single source of truth for user profiles and power segmentation, personalization, and ML capabilities.

You will own complex technical projects end-to-end, partnering with product, data, and ML teams to deliver scalable and reliable solutions, while helping improve quality, performance, and maintainability

Qualifications

• 6+ years of professional software engineering experience.
• Designing and operating backend or distributed systems at scale.
• Proficiency in Java or similar backend languages.
• Experience with data ingestion, processing, and streaming architectures.
• Own complex technical projects end-to-end.
• Strong communication and collaboration across teams.

Responsibilities

• Design, build, and evolve high-scale backend systems responsible for ingestion, processing, storage, and serving of Shopper Data Platform data.
• Own complex engineering projects end-to-end, translating product and business requirements into scalable designs.
• Develop and improve APIs, streaming pipelines, and platform capabilities across the company.
• Improve scalability, reliability, data quality, observability, and performance of data systems.
• Partner with product, data, and ML teams to deliver data capabilities supporting segmentation, personalization, revenue attribution, and analytics.
• Contribute to technical design and engineering standards through reviews and hands-on work.

Skills

Backend engineering

Distributed systems

Java

Data ingestion

Mentorship

Cross-team collaboration

Job description

Senior Software Engineer, Shopper Data Platform

United States

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the#1provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

The Shopper Data Platform team is the backbone of our data-driven personalization efforts, responsible for ingesting, processing, and serving millions of user data points daily. As a Senior Software Engineer on this team, you will design, build, and evolve the high-scale systems that serve as the single source of truth for user profiles and power core products, advanced segmentation, personalization, and machine learning capabilities.

You will take ownership of complex technical problems across our data platform, partnering with engineering, product, data, and ML teams to deliver scalable and reliable solutions. You’ll contribute to architectural decisions, drive projects from design through production, and help improve the quality, performance, and maintainability of the systems your team owns.

This is an opportunity to work on foundational infrastructure at the center of our company’s mission to make user data more actionable and valuable. The ideal candidate is a backend engineer who enjoys solving complex distributed systems and data challenges, taking meaningful ownership, and helping the engineers around them do their best work.

What You’ll Accomplish

• Design, build, and evolve high-scale backend systems responsible for the ingestion, processing, storage, and serving of Shopper Data Platform and attributes.
• Own complex engineering projects end-to-end, translating product and business requirements into scalable technical designs and driving them from implementation through successful operation in production.
• Develop and improve APIs, streaming pipelines, and platform capabilities that enable teams across the company to safely and efficiently build on user-profile data.
• Improve the scalability, reliability, data quality, observability, and performance of systems processing large volumes of user and event data.
• Partner with product, data, and ML teams to deliver user attributes and data capabilities supporting segmentation, personalization, revenue attribution, behavioral analytics, and machine learning.
• Contribute to technical design and engineering standards through design reviews, thoughtful architectural decisions, mentorship, and hands-on development of technically challenging work.

Your Expertise

• 6+ years of professional software engineering experience, with experience designing and operating backend or distributed systems at scale.
• Strong experience with data ingestion, processing, and streaming architectures, including systems handling large volumes of user, event, or similarly high-cardinality data.
• Strong programming and software-design skills in Java or similar backend languages, with a solid understanding of distributed systems, scalability, reliability, performance, and observability.
• A track record of owning complex technical projects end-to-end, from design and implementation through deployment and production operation.
• Strong problem-solving and technical judgment, with the ability to evaluate tradeoffs, identify opportunities for improvement, and build pragmatic solutions that balance product needs with long-term system health.
• Strong communication and collaboration skills, with experience working across teams, mentoring other engineers, and contributing to technical decisions and engineering best practices.

• You'll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full‑time position is $170,000 - $205,000 annually+ equity + benefits
• Our salary ranges are determined by role, level and location

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner- Take responsibility for Attentive’s success

Learn more about AWAKE , Attentive’s collective of employee resource groups.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.