Senior Software Engineer (SF)

Connectly.ai; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation with equity participation

Unlimited time off

Flexible working hours

Job summary

Connectly.ai is looking for a Senior Software Engineer to build and scale enterprise-grade systems enhancing AI in retail commerce. You will work cross-functionally to create conversational AI solutions and collaborate with teams in San Francisco. Ideal candidates possess over 5 years of experience with strong skills in Python, AWS, and Kafka. Connectly offers competitive compensation, unlimited time off, and hybrid work opportunities in an inclusive workplace that values curiosity and impact.

Qualifications

• 5+ years of hands-on software engineering experience.
• Proven track record in building and scaling enterprise systems.
• Experience with frontend engineering is a plus.

Responsibilities

• Design, build, and launch production-grade conversational AI solutions.
• Collaborate cross-functionally to define user journeys and success metrics.
• Leverage and contribute to Connectly's AI platform.

Skills

Communication skills

System-level thinking

Attention to detail

Prompt design experience

Experience with LLM-based systems

Product sense

Education

BS or MS in Computer Science or related technical field

Tools

Python

AWS

Kafka

Postgres

DynamoDB

React

TypeScript

Job description

Job Summary

We’re looking for an exceptional Senior Software Engineer who thrives in building large-scale, enterprise-grade systems and is passionate about shaping how AI transforms retail commerce. You’ll work across backend and frontend domains, collaborating closely with product, sales, and AI platform teams to design, prototype, and launch powerful conversational experiences for some of Latin America’s largest retailers. This is a role for an independent problem solver who enjoys both deep technical challenges and high-impact product thinking.

Responsibilities

• Design, build, and launch production-grade conversational AI solutions for enterprise clients, from rapid prototypes to scalable deployments.
• Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics.
• Leverage and contribute to Connectly’s AI platform, working with engineering teams in San Francisco to integrate new capabilities and influence platform direction.
• Experiment with AI-driven features, including LLM-based agents, retrieval systems, and automation pipelines to continuously improve customer engagement.
• Develop and maintain backend systems using Python, AWS, Kafka, Postgres, and DynamoDB for scalability and reliability.
• Establish, track, and iterate on AI performance metrics, leveraging data to optimize outcomes and drive measurable business results.
• Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation.
• Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment.

What will make you excel at this job

• Exceptional communication skills with both technical and non-technical stakeholders.
• Deep attention to detail paired with strong system-level thinking. You can zoom out to strategy and dive deep into code.
• A bias for action and results, with comfort navigating ambiguity and evolving product needs.
• Genuine curiosity and a drive to stay ahead of the rapidly changing AI landscape.
• Balance of product sense and technical rigor. You care as much about user experience as you do about system performance.
• Hands-on experience with prompt design, agent evaluation, and LLM-based system integration is a significant plus.

Requirements

• BS or MS in Computer Science or related technical field.
• 5+ years of experience in hands-on software engineering roles.
• Proven track record building and scaling enterprise systems using Python, AWS, Kafka, Postgres, and/or DynamoDB.
• Experience with frontend engineering (React, TypeScript, etc.) is a plus.
• Prior experience developing or deploying conversational AI applications is a strong plus.
• Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company.

Benefits

• Work alongside an exceptional, mission-driven team in a culture that values curiosity, impact, and continuous learning.
• Competitive compensation with equity participation.
• Unlimited time off and flexible working hours.
• Hybrid work opportunities with offices in Bogotá and San Francisco.

We are a strong believer in passion, curiosity and willingness to learn on the job. If you are in doubt, we encourage you to apply!

Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.