Senior Software Engineer, Service Management

Roblox Corporation; San Mateo (CA); On-site; USD 243,000 - 295,000; Full time

Job summary

Roblox is seeking a Senior Software Engineer for Service Management to help design and build a unified service management platform and AI-powered developer tools at scale. You will collaborate with internal engineering teams to craft end-to-end front and back-end solutions that support thousands of change rollouts daily.

You will mentor teams, promote CD best practices, and partner with managers to shape the team’s vision while contributing to a global, innovative engineering effort aimed at

Qualifications

• 7+ years of relevant work experience.
• Experience designing, building, shipping, monitoring, and supporting tools/systems used by engineers at scale.

Responsibilities

• Design and build unified user-facing interfaces for the service management platform.
• Develop AI-powered developer tools and support engineers with changes to services.
• Collaborate on cross-functional architectural designs with multiple future-proofing views.
• Mentor teams and share best practices to improve automation and efficiency.
• Align with managers to shape and realize the team's vision.
• Work with a global engineering team to advance groundbreaking technology for the Metaverse.
• Be onsite at Roblox HQ Tuesday to Thursday.

Skills

Backend development

Frontend development

Infra and distributed systems

Cloud technologies

Docker & containers

Kubernetes familiarity

CD practices advocacy

Education

BS in Computer Science or equivalent

Tools

HashiCorp

Job description

Senior Software Engineer, Service Management

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators.

At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

The Engineering Acceleration team at Roblox provides a golden path of intuitive tools and services helping every engineer at the company build, test, and ship world-class software. As a Service Management Senior Software Engineer, your responsibilities will include designing and constructing unified user-facing interfaces, engineering AI-powered developer tools, and assisting engineers in overseeing all changes to their services. If you are customer-focused and looking for an environment to challenge you, you'll be right at home within our experienced and expanding Engineering team.

You Will:

• Partner with our internal Engineering teams to gather requirements and develop our service management platform that fulfills the critical user journeys
• Create, influence, and improve the overall development and implementation of front and back-end applications that manage thousands of change rollouts everyday
• Collaborate with stakeholders and fellow engineering teams to come up with cross functional architectural designs tho be optimal for multiple years into the future
• Develop, mentor, and share best practices with our engineering teams to improve automation and efficiency
• Work closely with managers to shape the team's vision and bring that to life
• Work with a global team of engineers who are building groundbreaking technology to achieve the Metaverse
• You are required to be in the office at HQ 3 days a week (Tues-Thurs).

You Have:

• A BS in Computer Science (or equivalent experience) and at least 7+ years of relevant work experience
• Designed, built, shipped, monitored, and supported tools and/or systems used by other engineers at Roblox scale (1000+ engineers)
• Experience with backend development and frontend development and best practices
• Designed and built tools at scale
• Extensive Infrastructure and distributed system experience
• Experience working with common cloud technologies
• Experience with Docker, Containers, and CD Platforms
• Familiarity with Hashi Corp and Kubernetes is a plus

You Are:

• Knowledgeable and proficient in deploying common industry build/test/CICD technology
• Experienced, with 6+ years as a software engineer
• Passionate about the engineering experience and productivity, and will be an advocate across engineering for the importance of CD practices to that experience
• Customer-focused, you enjoy the challenge of working with your customers to establish outstanding solutions that solve their toughest problems
• A team player, you work with and inspire others around you, and you are comfortable working with people in any situation

Annual Salary Range

$243,290 - $295,250 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteriste protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.