Senior Software Engineer, Search & Recommendations

Cacheflow; Seattle (WA); On-site; USD 185,000 - 230,000; Full time

Job summary

Otter.ai is seeking a passionate Senior Software Engineer to enhance our advanced search infrastructure in Seattle, USA. You will manage our enterprise search system, focusing on developing and optimizing algorithm performance and accuracy.

The ideal candidate will hold a Master's degree in Computer Science, have expertise in Python or C++, and 5+ years of experience in search and recommendation systems. The role emphasizes collaboration and innovative problem-solving in a diverse environment.

The salary range for this position is $185,000 to $230,000 USD annually.

Qualifications

• 5+ years of experience in search, recommendation or question answering systems.
• In-depth knowledge of relevance measurement, tuning, and modeling.
• Expertise in engineering large language models and RAG systems.

Responsibilities

• Design, develop, and oversee enterprise search infrastructure.
• Understand user's information needs through NLP algorithms.
• Implement various ranking algorithms for best user experience.

Skills

Python

C++

Search algorithms

Recommendation systems

Deep learning

NLP algorithms

Education

Masters degree in Computer Science or relevant field

PhD (a plus)

Job description

The Opportunity

We're excited to welcome a talented and passionate Senior Software Engineer to join our highly skilled team. The ideal candidate will hold a deep comprehension of search and recommendations algorithms and infrastructure, including retrieval augmented generation (RAG), semantic search using embeddings, text indexing and retrieval, query understanding, various ranking algorithms etc.. In your crucial role, you'll be responsible for managing every aspect of our sophisticated enterprise search system, spearheading the design, development, and optimization of search system accuracy and performance.

Your Impact

• Design, develop, and oversee our enterprise search infrastructure, employing a mix of vector databases, full-text search engine, and relational database techniques.
• Understand the user's information needs by developing deep learning-based NLP algorithms to analyze, reformulate and suggest search queries effectively.
• Design, implement, and deploy various ranking algorithms to deliver the most relevant results with the best user experience.
• Evaluate and optimize algorithm accuracy by focusing on key metrics.
• Constantly track and analyze end-to-end system performance, leading improvement initiatives as required.
• Stay informed about the latest industry developments and emerging technologies, aligning our search system with, or advancing it beyond, the industry benchmarks.

We're looking for someone who

• Holds a Masters degree in Computer Science, or a relevant field, PhD a plus.
• 5+ years of experience in search, recommendation or question answering systems.
• In-depth knowledge of relevance measurement, tuning, and modeling.
• Engineering experience with large language models and RAG systems.
• Expertise in Python and/or C++.
• Exceptional problem-solving capabilities coupled with meticulous attention to detail.
• Outstanding communication skills to explain complex concepts convincingly to non-technical team members.
• Abilities to contribute individually while functioning effectively as part of a team.
• Familiarity with embedding-based search systems will be considered a major advantage.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.

Salary Range: $185,000 to $230,000 USD per year