Senior Software Engineer, Scalable Self-Service Tools

Amazon; Santa Clara (CA); On-site; USD 193,000 - 262,000; Full time

Job summary

Amazon Customer Service is seeking a Senior Software Development Engineer to design and build the next generation of self-service tools that scale to serve customers globally. As an Sr SDE you will own complex, ambiguous problems end-to-end: from architecture and design through implementation, deployment, and operational excellence.

You will mentor engineers, influence technical direction across partner teams, and build systems that operate at massive scale with high availability.

Qualifications

• 5+ years of non-internship professional software development experience.
• 5+ years of programming with at least one software language.
• 5+ years of leading design or architecture of new and existing systems.
• Experience as a mentor, tech lead or engineering team lead.

Responsibilities

• End-to-end design, development, test, implementation of complex problems including planning, risk, trade-offs.
• Work with engineers, scientists and product owners to define and deliver complex features.
• Guide and ensure quality of architectural decisions across products and teams.
• Help establish the long-term success strategy for team-owned systems, development best practices, and operational excellence processes.
• Ensure existing platforms and services remain fully supported while contributing to the creation of next generation solutions.
• Provide technical direction and mentor junior team members.

Skills

5+ years software development

5+ years programming

5+ years design/architecture

Mentor / tech lead experience

Education

Bachelor's degree in Computer Science or equivalent

Job description

Amazon Customer Service is seeking a Senior Software Development Engineer to design and build the next generation of self-service tools that scale to serve customers globally. As an Sr SDE you will own complex, ambiguous problems end-to-end: from architecture and design through implementation, deployment, and operational excellence.

You will mentor engineers, influence technical direction across partner teams, and build systems that operate at massive scale with high availability.