Senior Software Engineer — Remote AI for Confluence

Work180; Mountain View, San Francisco, Seattle (CA, CA, WA); Hybrid; USD 200,000 - 260,000; Full time

Benefits offered by this job

Health benefits

Volunteer days

Job summary

At Atlassian, Senior Software Engineer in the Confluence AI group will own complex features end-to-end, spanning frontend, backend, and AI integrations. You will partner with product, design, analytics, and ML teams to deliver AI experiences that improve knowledge creation and collaboration.

The role emphasizes scalable, secure, and measurable improvements across the platform. We value autonomy, rigorous testing, and continuous learning as you drive adoption and trust in Confluence AI features,

Responsibilities

• Own complex features from technical design and implementation through launch and ongoing improvement
• Build cohesive experiences across frontend interfaces, backend services, and AI integrations
• Contribute to architecture decisions, balancing delivery speed, quality, and long-term maintainability
• Deliver scalable, reliable software that meets performance, security, accessibility, and cost requirements
• Apply advances in generative AI, retrieval, agents, and evaluation to improve usefulness, accuracy, and consistency of Confluence AI features
• Develop automated evaluations and representative test datasets to validate quality and prevent regressions
• Prototype and evaluate emerging technologies against concrete customer needs and measurable outcomes
• Collaborate with machine learning and platform engineers to improve grounding, context retrieval, orchestration, and safeguards
• Use production monitoring and user feedback to diagnose issues and continuously improve AI experiences
• Mentor engineers through pairing, code reviews, and technical guidance
• Improve team practices for testing, AI evaluation, observability, and software delivery
• Build reusable components and share approaches that help the team deliver more effectively
• Contribute to a culture of curiosity, collaboration, accountability, and continuous learning
• Independently break down ambiguous problems into achievable implementation plans
• Use prototypes, experiments, and data to reduce uncertainty and guide decisions
• Balance customer impact, technical complexity, risk, and cost when choosing solutions
• Identify opportunities for improvement and work with technical leaders to align them with the broader Confluence AI direction

Job description

At Atlassian, Senior Software Engineer in the Confluence AI group will own complex features end-to-end, spanning frontend, backend, and AI integrations. You will partner with product, design, analytics, and ML teams to deliver AI experiences that improve knowledge creation and collaboration.

The role emphasizes scalable, secure, and measurable improvements across the platform. We value autonomy, rigorous testing, and continuous learning as you drive adoption and trust in Confluence AI features,