Senior AI Software Engineer, Confluence AI

Atlassian; Seattle (WA); On-site; USD 180,000 - 235,000; Full time

Job summary

Atlassian is hiring a Senior Software Engineer for the Confluence AI group. You will build high-quality AI experiences across the full stack, collaborating with product, design, analytics, and ML teams to deliver reliable features that customers trust and adopt widely.

You will own features from design through launch, ensure performance and security, and drive ongoing improvements using cutting-edge AI technologies and robust testing strategies.

Responsibilities

• Own complex features from technical design and implementation through launch and ongoing improvement
• Build cohesive experiences across frontend interfaces, backend services, and AI integrations
• Contribute to architecture decisions, balancing delivery speed, quality, and long-term maintainability
• Deliver scalable, reliable software that meets performance, security, accessibility, and cost requirements
• Apply advances in generative AI, retrieval, agents, and evaluation to improve usefulness, accuracy, and consistency of Confluence AI features
• Develop automated evaluations and representative test datasets to validate quality and prevent regressions
• Prototype and evaluate emerging technologies against concrete customer needs and measurable outcomes
• Collaborate with machine learning and platform engineers to improve grounding, context retrieval, orchestration, and safeguards
• Use production monitoring and user feedback to diagnose issues and continuously improve AI experiences
• Build intuitive experiences that make AI features easy to discover, understand, and use in everyday workflows
• Work with product managers, designers, engineers, and data scientists to translate customer needs into practical technical solutions
• Coordinate with adjacent teams to integrate shared AI capabilities and resolve dependencies
• Communicate technical decisions, tradeoffs, and experiment results clearly
• Contribute across frontend, backend, and AI integration boundaries to deliver complete customer experiences
• Mentor engineers through pairing, code reviews, and technical guidance
• Improve team practices for testing, AI evaluation, observability, and software delivery
• Build reusable components and share approaches that help the team deliver more effectively
• Contribute to a culture of curiosity, collaboration, accountability, and continuous learning
• Independently break down ambiguous problems into achievable implementation plans
• Use prototypes, experiments, and data to reduce uncertainty and guide decisions
• Balance customer impact, technical complexity, risk, and cost when choosing solutions
• Identify opportunities for improvement and work with technical leaders to align them with the broader Confluence AI direction

Job description

Atlassian is hiring a Senior Software Engineer for the Confluence AI group. You will build high-quality AI experiences across the full stack, collaborating with product, design, analytics, and ML teams to deliver reliable features that customers trust and adopt widely.

You will own features from design through launch, ensure performance and security, and drive ongoing improvements using cutting-edge AI technologies and robust testing strategies.