Senior Software Engineer (Remote)

Davita Inc.; Raleigh (NC); Remote; USD 100,000 - 140,000; Full time

Job summary

A leading company is seeking a remote position to provide complex technical support for data processing systems. The candidate will enhance software processes and support production systems, while managing projects and providing on-call support. The role demands solid experience in software application development and team collaboration, with a Bachelor’s degree preferred.

Qualifications

• 4 years in Software application development or 8 years with a diploma.
• Advanced experience with TFS or similar code repository.
• Ability to be on call 24/7.

Responsibilities

• Enhance and support data processing systems and applications.
• Conduct software development life cycle tasks.
• Provide 24/7 on-call support.

Skills

Technical Support

Software Development

System Life Cycle Development

Collaboration

Education

Bachelor's Degree

High School Diploma or GED

Tools

Microsoft Team Foundation Server (TFS)

ServiceNow

Job description

This is a remote role that may be hired in several markets across the United States.

This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.

Overview

This is a remote role that may be hired in several markets across the United States.

This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.

Responsibilities

• System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
• Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
• Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
• Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
• On-call Support - Provides 24/7 on-call support via rotations.

Qualifications

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Education: Bachelor Degree

Preferred Area of Study: Computer Science

Preferred Area of Experience: Advanced experience with Microsft Team Foundation Server (TFS) or similar code repository system, Advanced experience with ServiceNow or other information technology ticketing system, Ability to build strong collaborative and productive relationships, In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile), Ability to be on call 24 hours a day, 7 days a week, on a rotating basis

Current contractor or contingent worker with First Citizens Bank

This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $100,000 and $140,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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