Senior Software Engineer - Profiles, Lists and Segments

Klaviyo Inc.; Boston (MA); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Comprehensive health benefits

Annual cash bonus plan

Equity participation

Job summary

Klaviyo Inc. is hiring a Senior Software Engineer to join its Profiles, Lists and Segments team in Boston, MA. You will play a critical role in developing scalable customer data solutions that enhance user experiences and drive impactful features.

This position requires experience in technologies such as Python, Django, and AI fluency, along with a focus on creating reusable components and efficient editor tools. The company offers competitive compensation, including a base salary range of $148,000 to $222,000 USD, with various benefits.

Qualifications

• Experience with code reviews and automated testing practices.
• Ownership of work from requirements to testing.
• Lead complex projects with cross-team collaboration.

Responsibilities

• Design and build scalable systems for customer data management.
• Work with Product, Design, and Data Science teams.
• Mentor team members and drive team initiatives.

Skills

AI Fluency

Code Review

RESTful APIs

GraphQL APIs

Testing frameworks (e.g. cypress, pytest)

Education

Relevant degree or equivalent experience

Tools

Python

Django

AWS (EC2, RDS, S3)

Terraform

Job description

Senior Software Engineer - Profiles, Lists and Segments

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Why You Should Join the PLS (Profiles, Lists and Segments) Team

The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo —profiles, lists, and real-time segments. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo’s continued success.

As a Senior Software Engineer on the team, you’ll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.

How You Will Make a Difference

• You will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.
• You will work on creating easy-to-use editors that are highly performant.
• You will work closely with Product, Design, and Data Science to provide the best experience for our customers.
• You will mentor team members and drive initiatives that help the team learn new skills.

Who You Are

• Has a track record of delivering and shipping work powered by or accelerated through AI.
• Experience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).
• Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.
• You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.
• Proven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes

Technologies We Use (not exhaustive)

• Python, Django
• Amazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools

Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations

$148,000 — $222,000 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.