Senior Software Engineer, Observability Delivery

GitHub; United States; Remote; USD 124,000 - 329,000; Full time

Job summary

GitHub is seeking a Senior Software Engineer for the Observability Delivery team. You will design, build, and operate high-scale telemetry pipelines and contribute to reliable production systems. You will lead cross-team efforts to remove bottlenecks and improve observability across services.

You will write production software in Go and Ruby, work across cloud infra, Kubernetes, VMs, and networking, and mentor peers to ensure dependable operation. Remote role based in the United States.

Qualifications

• 6+ years of software engineering experience with production systems.
• Experience delivering production software and caring for reliability.
• Proficiency in Go, Ruby, Java, or Python, across large services.
• Bachelor's or higher in CS or related technical field.

Responsibilities

• Design, build, and operate high-scale pipelines for logs, metrics, traces, and exceptions.
• Lead cross-team work to remove scaling bottlenecks and improve telemetry.
• Write and maintain production software in Go and Ruby, configuring tools.
• Work across cloud infra, Kubernetes, VMs, networking, and service connectivity.
• Partner with teams to understand observability needs and improve tooling.
• Own system health through monitoring, incident response, and on-call participation.

Skills

Go

Ruby

Java

Python

Distributed systems

Education

Bachelor's degree in CS

Master's degree in CS

Doctorate in CS

Associate's degree

Tools

Kubernetes

OpenTelemetry

Datadog

Azure

Job description

Senior Software Engineer, Observability Delivery

United States

Engineering

Individual Contributor

Yes

5816

Full Time

About GitHub

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations

In this role you can work from Remote, United States

Overview

GitHub’s Observability Delivery team builds and operates the company-wide pipelines for logs, metrics, traces, and exceptions that engineers rely on to monitor and diagnose their services. These systems handle telemetry from across GitHub at high scale. Keeping them reliable and efficient as demand grows is a constant engineering challenge.

We’re looking for a Senior Software Engineer who enjoys solving challenges across software and infrastructure. You’ll write and operate services, deploy and configure observability tools, and make architectural decisions about how telemetry moves through our systems. You’ll lead work to improve pipeline capacity, reliability, and efficiency while partnering with service teams throughout GitHub. If you enjoy making critical, large-scale infrastructure dependable and easier to operate, we’d also love to hear from you.

Responsibilities

• Design, build, and operate high-scale pipelines for logs, metrics, traces, and exceptions, balancing capacity, reliability, performance, and cost.
• Lead cross-team work to identify and remove scaling bottlenecks, improve how telemetry is collected and processed, and safely evolve critical production infrastructure.
• Write and maintain production software, primarily in Go and Ruby, while configuring and integrating open-source and commercial observability tools.
• Work across cloud infrastructure, Kubernetes, virtual machines, networking, and service connectivity to make distributed systems dependable and operable.
• Partner with service teams to understand their observability needs and improve the tools they use to diagnose and maintain their services.
• Own system health through monitoring, incident response, on-call participation, and improvements informed by operational experience.
• Provide technical leadership through design proposals, reviews, mentoring, and collaboration across teams.

Qualifications

• 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Associate's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Bachelor's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 4+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field
• OR equivalent experience.
• 3+ years building and operating production services or infrastructure in a cloud or large-scale distributed environment.
• 2+ years deploying, configuring, or troubleshooting production workloads with Kubernetes or comparable container orchestration.
• 2+ years developing production software in Go, Ruby, or a comparable general-purpose language.

Preferred Qualifications

• Experience building or operating shared platforms used by other engineering teams.
• Experience with logging, metrics, or distributed tracing systems, including OpenTelemetry concepts or tooling.
• Experience operating telemetry pipelines or platforms such as Datadog or comparable tools.
• Experience with Azure or another major cloud platform, alongside hybrid or self-managed infrastructure.
• Familiarity with networking, service connectivity, and distributed-systems operations.
• Experience leading ambiguous technical work across teams and mentoring engineers through design and code review.

Compensation Range

The base salary range for this job is USD $124,000.00 - USD $329,200.00 /Yr.