Senior Software Engineer II - Agentic Intelligence

Honeycomb Enterprise; United States; Hybrid; USD 183,340 - 206,000; Full time

Benefits offered by this job

Generous equity with employee-friendly

Unlimited PTO

Home office stipend

Full benefits coverage

Job summary

Honeycomb is hiring a Senior Software Engineer II to advance AI agents within Canvas and the Agentic Intelligence team. You will design and deliver production-grade agents that investigate, reason, and act on live observability data across services, with end-to-end ownership from prototype to production.

You will leverage a high-cardinality data store to reason about signals, extend Canvas and related surfaces, and define measurable success criteria for agents while collaborating with teams to

Qualifications

• Shipped AI agents or LLM-based systems in production.
• Experience designing high-quality agent systems.
• Strong product judgment and ability to prototype and justify features.

Responsibilities

• Design and deliver production-grade agents inside Canvas.
• Own the agent work from prototype to production and maintainability.
• Build agents using a high-cardinality data store to reason over signals across services.
• Extend Canvas, MCP server, and Canvas Skills memory with new capabilities.
• Define measurable quality for agents and set realistic expectations for their limits.
• Coordinate multiple agents on shared investigations to accelerate insights.

Skills

AI agent engineering

End-to-end ownership

Agent architecture

Observability background

Eval frameworks & prompt engineering

Job description

Senior Software Engineer II - Agentic Intelligence

Remote - United States

What We’re Building

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!

How We Work

We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

About the role

AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.

The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.

Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.

Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.

What you'll do

• Design and deliver production-grade agents. Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
• Own the agent work; support the whole product. Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
• Build agents only Honeycomb can build. Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
• Extend the surface, and decide what's next. Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
• Define what "good" means for agents here. Set the bar: measurable against real evals, maintainable, and honest about their limits.
• Multiple agents collaborating on one shared Canvas investigation each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
• Auto-investigation the moment an SLO burn alert fires the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
• Skills that encode a team's domain expertise e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).

What you'll bring

• AI and agent engineering experience. You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
• End-to-end ownership. On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
• Current judgment, not just past experience. You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
• Agent architecture depth. You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
• Product judgment. You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
• Observability or developer-tools background. Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
• Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.

Base Salary based on level of experience

$183,340 - $206,000 USD

What you'll get when you join the Hive:

• A stake in our success - generous equity with employee-friendly stock program
• It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
• Time to recharge with unlimited PTO
• A distributed-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• Full benefits coverage for employees, with additional coverage available for dependents
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance
• And much more...

Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.

We are committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.

We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.

As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.

If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.

If you do not want us to retain your information for consideration for other roles, or want us to update it, please [e-mail] . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.