Senior Software Engineer, Entitlements & Spend Platform New York; San Francisco

Orb, Inc.; San Francisco (CA); Hybrid; USD 213,000 - 293,000; Full time

Benefits offered by this job

Equity

Job summary

Orb, Inc. is seeking a Senior Software Engineer for the Entitlements & Spend Platform in San Francisco.

You will own the end-to-end surface—from customer discussions and design through API development and rollout—building real‑time alerting, analytics, and entitlement primitives that drive Orb's pricing and spend controls. You’ll partner with product, design, and enterprise customers to shape the roadmap and interfaces, focusing on low-latency, scalable systems and a strong customer impact

Qualifications

• 8+ years of software engineering experience with a track record of owning products or systems end to end.
• Ability to design APIs and data models used by multiple teams and customers.
• Strong customer empathy and business impact awareness in revenue-adjacent work.
• Comfortable thinking about real-time, low-latency tradeoffs across the stack.
• Attention to detail in API design, product UX, and cross-team collaboration.

Responsibilities

• Own a product surface end to end—from customer conversations and design through API design, implementation, and rollout.
• Design and ship alerting and analytics that are granular, flexible, and fast enough to meet latency SLAs.
• Build entitlement and spend-control primitives that enforce against Orb's real-time billing state.
• Shape the roadmap, primitives, and interfaces that other teams build against.
• Collaborate across PM, design, sales, and customer success, and work with enterprise and AI customers to translate pain points into solutions.

Skills

Ownership

API design

Customer empathy

Real-time & low-latency systems

Product sense

Tools

Typescript

React

Tailwind CSS

PostgreSQL

Clickhouse

Kafka

Spark Streaming

Job description

Senior Software Engineer, Entitlements & Spend Platform

About Orb:
We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar.

For San Francisco Bay Area, New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do.

About the role:

Every usage-based business eventually asks the same three questions in real time: what has this customer consumed, what are they entitled to, and what should happen next? This team owns the runtime layer where billing state becomes something customers can act on — alerting, spend controls, entitlement checks, and usage analytics.

This is a foundational role. Enterprise and AI customers increasingly treat entitlements, spend controls, and real-time analytics as a single problem rather than three separate features, which makes this one of the highest-leverage areas of Orb's roadmap. You'll help set the direction, the primitives, and the interfaces other teams build against.

The work sits squarely at the intersection of infrastructure and product. On one side, it's real systems engineering: alerts, balances, and entitlement checks computed against actual tiers, credits, and commits, fast and reliably enough to stand behind latency guarantees. On the other, it's a customer-facing product surface where API design, clarity, and getting the primitives right matter as much as the systems underneath. You'll spend as much time understanding what customers are trying to do as you will building the thing that does it.

You’ll build the system customers rely on to know, in real time, what's been consumed, what's allowed, and what should happen next — the reactive side that alerts the moment a limit is crossed, and the proactive side that serves live balance and entitlement state on demand. Because it runs against Orb's real pricing, credits, and commits, customers can put it directly in the critical path of their own spend and access decisions — the layer they reach for as they scale.

In this role, you will:

• Own a product surface end to end — from customer conversations and product design through API design, implementation, and rollout
• Design and ship alerting and analytics that are granular, flexible, and fast enough to carry contractual latency SLAs
• Build the entitlement and spend-control primitives (credit balances, allocations, usage-percentage alerts, rate limits) that enforce against Orb's real billing state in real time
• Shape the roadmap, primitives, and interfaces other teams build against — foundational decisions that are still open
• Collaborate across PM, design, sales, and customer success, and work directly with enterprise and AI customers to turn their pain points into what we build

About you:

• 8+ years of software engineering experience, with a track record of owning products or systems end to end
• Energized by ambiguity and ownership — you want a say in what gets built, not just how
• Strong product instincts and genuine customer empathy; you like being close to customers and to the business impact of your work (this is revenue-adjacent, and people trust these numbers)
• Comfortable designing APIs and data models that other teams and customers depend on
• Enough systems depth to reason clearly about real-time and low-latency tradeoffs — this team leans product, but the engineering is real
• Attention to detail across API design, product UX, and everything in between

At Orb, we believe great engineers can learn any stack, so you do not need experience with these specific tools and we encourage you to apply regardless.

• Frontend: Typescript + React + Tailwind CSS
• Datastores: PostgreSQL + Clickhouse
• Streaming Platforms:Kafka + Spark Streaming

Why Adyen x Orb?

This is an exceptional opportunity to join a solid, established company with a startup mindset, characterized by small teams, direct communication, and work on important challenges. You’ll have direct access to massive global datasets (e.g., payments, identity data) and the ability to see your team's work have an immediate impact at scale.

While this is a San Francisco-based role, we recognize that global mobility matters— especially for candidates navigating complex situations. Adyen has deep roots in Europe and a strong global presence, and we’re open to future relocation conversations to our offices if better supports your personal or professional goals in the future. Our aim is to build a lasting foundation for you at Adyen x Orb—starting in San Francisco, but with the flexibility to adapt as life evolves.

The annual base salary range for this role is $212,800 - $293,000plus RSUs; to learn more about our compensation philosophy, please click here . This position is based out of the San Francisco office.

Offers Equity

Compensation

$212,800 - $293,000 USD

At Orb, we strive to create an accessible and inclusive experience for all candidates.Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.

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