Senior Software Engineer, Cloud Growth

Temporal; Northern (KY); Hybrid; USD 176,000 - 231,000; Full time

Benefits offered by this job

Unlimited PTO

12 Holidays + 2 Floating Holidays

Medical, Dental, Vision coverage

Empower 401K Plan

Learning & Development perks

Job summary

Temporal is seeking a Senior Software Engineer to join our high-impact team focused on product scalability, revenue growth, and customer experience. You will own end-to-end designs for critical revenue and lifecycle platforms, partnering with cross-functional teams to deliver measurable improvements.

You will lead architecture for high-throughput metering, billing, and data reconciliation, shaping systems that scale with business needs and maintain strong reliability.

Qualifications

• Experience designing production-grade backend systems with ownership over architecture and operational outcomes.
• Strong proficiency in at least one systems/backend language (Go preferred).
• Experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling.
• Knowledge of data pipelines and storage systems (Postgres/Redshift/Kafka/Kinesis/S3) and ensuring correctness and traceability.
• Experience integrating and reconciling against third-party SaaS platforms (billing/CRM) with idempotency and drift detection.
• Production operations experience: observability, incident response, and CD/CI practices.
• Ability to work across Finance/RevOps/Sales/Support to translate needs into scalable plans.

Responsibilities

• Lead end-to-end technical design for services powering customer onboarding, revenue ops, and lifecycle flows.
• Define and evolve system architecture for high-throughput, fault-tolerant metering and billing pipelines.
• Collaborate with Finance/RevOps/Sales to translate business needs into scalable systems.
• Own the account lifecycle end-to-end: onboarding, activation, changes, suspension, and offboarding.
• Ensure data integrity by reconciling CRM, support, analytics, and BI data pipelines.

Skills

Backend systems

Go language

Distributed systems

Data pipelines

SaaS integrations

Observability

Cross-functional collaboration

Tools

Postgres

Redshift

Kafka/Kinesis

S3-compatible storage

Job description

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.

Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.

Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world‑class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!

Summary

We're looking for a Senior Software Engineer to join our high-impact team focused on product scalability, customer experience, and revenue growth. Our team owns business-critical services including customer onboarding and off-boarding, billing and metering, cloud marketplace integrations, customer-facing usage and cost reporting, and the account data integrations that keep revenue systems in sync across the business.

In this role, you'll lead technical direction and build systems that directly impact Temporal's revenue engine and customer journey. You'll partner closely with engineers, product managers, finance, revenue operations, support, and sales to design resilient architectures, drive cross-functional execution, and raise the reliability and scalability bar for our billing, metering, and customer lifecycle platforms. If you enjoy owning ambiguous, high-leverage problems and building durable systems that scale with the business, we'd love to meet you.

What You'll Do

• Lead the Design of Business-Critical Systems: Own end-to-end technical design and delivery for services that power customer acquisition, onboarding/offboarding, and revenue operations.
• Drive Architectural Excellence: Define and evolve system architecture for high-throughput, fault-tolerant metering and billing pipelines; make principled tradeoffs across correctness, latency, cost, and operability.
• Own Cross-Functional Execution: Partner with Finance, RevOps, and Sales to translate business needs into robust, scalable systems—anticipating edge cases, ensuring auditability, and aligning stakeholders on milestones and risks.
• Own the Account Lifecycle End to End: Build the flows that carry an account from acquisition through activation, expansion, billing, and offboarding—self-service and operator-initiated onboarding, plan and SKU changes, suspension, dunning, and clean offboarding.
• Keep Revenue Data Coherent Across the Business: Own the integrations and pipelines that reconcile control-plane state with CRM, support, analytics, and BI systems, so finance, support, and sales operate on the same numbers.
• Build Customer-Facing Usage and Cost Transparency: Design the APIs and metrics surfaces customers use to understand their spend—usage APIs, cost reporting, and billable-action metrics—with the accuracy and latency guarantees that make them trustworthy.
• Ensure Data Integrity, Reliability, and Compliance: Build and operate distributed data systems with strong correctness guarantees; implement monitoring, alerting, dashboards, and runbooks that keep revenue-impacting pipelines trustworthy.
• Raise the Engineering Bar: Set quality standards through code reviews, design reviews, and operational readiness; introduce patterns and tooling that improve maintainability and incident response.
• Mentor and Multiply Impact: Mentor engineers, unblock execution, and foster a culture of ownership, learning, and pragmatic excellence.
• Improve Developer and Customer Experience: Identify opportunities to streamline customer flows via automation, better tooling, and targeted platform improvements that reduce friction and support load.
• Primary Language: Go
• Data Processing: Kinesis, Firehose
• Go-to-Market Integrations: Salesforce, Segment, Pylon, Zapier, cloud marketplace APIs
• Customer-Facing Standards: OpenMetrics, FOCUS
• Core Framework: Temporal (of course )

What You'll Bring

• Significant experience designing and delivering production-grade backend systems (ideally in cloud environments) with meaningful ownership over architecture and operational outcomes.
• Strong proficiency in at least one systems/backend language (Go preferred), with the ability to navigate large codebases and drive technical decisions.
• Demonstrated experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling.
• Practical understanding of data pipelines and storage systems (e.g., Postgres, Redshift, Kafka/Kinesis, S3-like systems) and how to ensure correctness and traceability.
• Experience integrating and reconciling against third-party SaaS platforms (billing, CRM, support, analytics), including idempotency, drift detection, and recovery when an upstream system disagrees with your source of truth.
• Experience with production operations: observability, incident response, performance tuning, on-call readiness, and continuous delivery.
• Ability to work effectively across functions (Finance/RevOps/Sales/Support), translating ambiguous requirements into clear, executable technical plans.
• Strong written and verbal communication skills, including the ability to write design docs, align stakeholders, and explain tradeoffs.
• A "builder" mindset: you enjoy simplifying complex workflows, improving tooling, and leaving systems better than you found them.

What You Can Expect

• High-impact ownership over systems tied directly to revenue, customer lifecycle, and platform scalability
• Collaborative engineering culture focused on quality, pragmatism, and measurable outcomes
• Exceptional technical colleagues and a feedback-rich environment
• Lean processes and autonomy without unnecessary bureaucracy
• Strong emphasis on reliability and operational excellence—balanced with rapid iteration
• A team that values mentorship, thoughtful design, and steady improvements that compound over time

Compensation

• The estimated pay range for this role is $176,000 - $231,000.
• This role is also eligible to participate in Temporal’s equity plan.

Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.

Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

International Benefits

Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com . Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.

Travel

Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

We are not working with external recruitment agencies, thanks.