Senior Software Engineer, Cloud and Enterprise Agents (ThousandEyes)

Cisco Systems; San Francisco (CA); On-site; USD 134,000 - 223,000; Full time

Job summary

A leading technology company is seeking a Senior Software Developer to enhance their ThousandEyes platform. This role involves designing a robust data platform, providing architectural guidance, and mentoring team members. Ideal candidates will have extensive experience in software development and a background in containerization and cloud technologies.

Benefits

Medical, dental, and vision insurance

401(k) plan with company matching

Disability coverage

Life insurance

Paid holidays and PTO

Qualifications

• 8+ years of software development experience required.
• Expert in at least one object-oriented programming language.
• Experience with enterprise build tools and containerization technologies.

Responsibilities

• Build a scalable real-time data platform supporting business workflows.
• Provide architectural oversight and ensure SLA compliance.
• Mentor peers in best practices for maintainable code.

Skills

object-oriented programming

network protocols

agile methodologies

Education

Bachelor's degree in Computer Science or related field

Tools

Maven

Gradle

Docker

Kubernetes

Kafka

AWS

Job description

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About the Role

The Application Window is expected to close on 6/7/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The goal of the cloud and enterprise agents data platform is to provide customers end-to-end visibility into infrastructure (cloud or native), applications, networks, the Internet, and everything in between. With ThousandEyes' unprecedented visibility into application and internet performance, we can help root cause issues that are impacting business-critical experiences and give customers confidence in their ability to solve issues and deliver stellar experiences.

What You’ll Do

As a part of this team, you will build the platform that helps us scale the ThousandEyes platform for the next 10x growth. The cloud and enterprise agents platform exposes fine-grained telemetry data to customers and partners for the ThousandEyes platform that are collected from our agent platform. You will contribute to building a robust and scalable real-time data platform with high throughput ingress, intelligent and dynamic enrichment, and storage for our customers and micro-services that support business workflows. You will provide architectural oversight and review to continually improve customer experiences and ensure services are able to meet their SLA targets.

Qualifications

• Expert-level understanding of object-oriented programming languages.
• If you have expert-level understanding of another object-oriented language such as C, C++, C#, Golang, Rust, etc., feel free to apply as we embrace these candidates and be prepared to interview in Java.
• Experience with enterprise build tools (Maven, Gradle, etc.) and containerization/virtualization for web applications.
• Expert-level understanding of managing datastores like SQL, key-value DBs, Elasticsearch, pubsub systems, and blob storage.
• Understanding of network protocols.
• 8+ years of software development experience.
• Ability to articulate design choices based on an expert understanding of the product, technology, and return on investment.
• Able to handle ambiguity, self-direct when needed, scope work accurately, and provide precise estimates for project milestones and completion.
• An eye for proactively identifying and resolving risks in production systems, and passion for operational excellence.
• Experience working in a development environment with a strong focus on continuous delivery.
• Real-world experience with fundamentals such as thinking through the maintainability of web-scale distributed systems, writing simple, clean, and maintainable code, uplifting live operational code past legacy paradigms safely, and being collaborative, transparent, and focused on team success. Ability to mentor peers and other team members in your areas of expertise.

Preferred Skills

• Expert-level understanding of JVM-based languages such as Java, Kotlin, Scala, etc.
• Ability to contribute knowledge sharing within the professional community with technical blogs or publications.
• Experience in building large-scale real-time streaming pipelines using Kafka, Flink, or Spark.
• Knowledge and use of Docker, Kubernetes, and cloud technologies (AWS, Azure, GCP).
• Experience with low-latency distributed systems.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not meet every qualification. Not all strong candidates will meet every qualification. We recognize that candidates from underrepresented groups may experience imposter syndrome and doubts about their candidacy. Please consider applying if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other protected status. We also consider qualified applicants with arrest and conviction records on a case-by-case basis.

US Compensation Range – Message to Applicants

134,200 USD - 222,200 USD

When available, the posted salary range reflects the projected hiring range for new full-time hires in U.S. locations, excluding equity or benefits. Salary details, including bonuses and incentives, depend on location, experience, skills, and other factors. The recruiter can provide more information during the hiring process.

U.S. employees have access to medical, dental, and vision insurance, a 401(k) plan with company matching, disability coverage, life insurance, paid holidays, PTO, and additional benefits. Performance-based incentive pay may supplement base salary for sales roles, with details provided during hiring.