Senior Software Engineer - AI Developer Products

ServiceNow; San Diego, Northern (CA, KY); Hybrid; USD 129,000 - 219,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Family leave programs

Job summary

ServiceNow is hiring a Senior Software Engineer for AI Developer Products in the AMS region. You will join a team building customer-facing AI developer products, combining applied AI, DevX-centered frameworks, and the NodeJS/TypeScript ecosystem.

You will design, implement, test, and deliver high-quality software, mentor teammates, and help evolve the product suite while focusing on usability and scalability. The role offers flexible work persona and competitive compensation.

Qualifications

• Experience applying AI to business processes and workflows.
• Strong understanding of data structures, algorithms, and design patterns.
• Experience with modern UI frameworks (Angular, React, Vue).

Responsibilities

• Build high-quality, scalable, and reusable code with best practices in software engineering.
• Collaborate with product owners to understand requirements and deliver high-quality product.
• Create software that is easy to extend and customize for customers.
• Contribute to design and implementation of new features and product suite enhancements.
• Mentor colleagues and promote knowledge sharing.

Skills

Applied AI experience

UI frameworks

Data structures

OO design

Tools

NodeJS/TypeScript

Angular

React

Vue

Job description

Senior Software Engineer - AI Developer Products

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Flexible

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

We are seeking a highly motivated and experienced Software Engineer to be a part of a dynamic team focused on developing cutting‑edge customer‑facing AI Developer products. The ideal candidate will have experience in applied AI, DevX-centered products/frameworks, NodeJS/TypeScript ecosystem, combined with proven development skills.

What you get to do in this role:

• Build high-quality, clean, scalableand reusable code by enforcing bestpractices around softwareengineering architecture andprocesses (Code Reviews, Unittesting, etc.)
• Work with the productowners to understand detailedrequirements and own your codefrom design, implementation, testautomation and delivery of high-quality product to ourusers.
• Implement softwarethat is simple touse to allow customers toextend and customize thefunctionality to meet their specific needs
• Contribute to the design andimplementation of new products andfeatures while also enhancing theexisting productsuite
• Be a mentor for colleagues andhelp promote knowledge-sharing

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Experience with data structures,algorithms, object-oriented design,design patterns, andperformance/scale considerationsExperience with any of the modern UIframeworks like Angular, React or Vue
• Analytical and design skills

For positions in this location, we offer a base pay of $128,900 - $219,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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