Senior Software Engineer (Agent Observability)

Honeycomb; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% covered medical, dental, vision

Unlimited PTO

Sabbatical program

401K retirement plans

Paid parental leave

Family-planning support

Annual development stipend

Home setup stipend

Company equity

Job summary

Honeycomb is seeking a software engineer to advance AI observability capabilities across ingestion, storage, and in-product visualizations. You will work in a small, cross-functional team with PMs and designers to deliver production features that help customers debug and optimize AI agents and workloads.

The role requires 3+ years of software engineering, experience shipping customer-facing SaaS features, and strong full-stack skills in Go/Python and TypeScript/React.

Qualifications

• 3+ years of software engineering experience.
• Experience shipping customer-facing features at a SaaS company.
• Experience being on call with a rotation after ~90 days.
• Full-stack development with backend (Go/Python) and frontend (TypeScript/React).
• Bonus: hands-on observability tooling such as OpenTelemetry.

Responsibilities

• Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
• Contribute to data model and infrastructure to observe agents and their ecosystems.
• Build systems that analyze AI signals: cost, token usage, errors, anomalies.
• Collaborate with product and design to ensure usable, intuitive features.
• Iterate with fast feedback loops and share learnings from experiments.

Skills

Go

Python

TypeScript

React

On-call experience

SaaS experience

AI observability

Tools

OpenTelemetry

Job description

• The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We’re bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it
• You’ll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you
• Deliver AI observability capabilities end to end, from ingestion to in-product visualizations
• Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product
• Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies
• Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows
• Share what you learn about exploring and understanding AI system behavior across conversations and workloads
• Iterate through fast feedback loops and experimentation, and share both wins and failures

Benefits

• 100% covered medical, dental, vision, HSA, FSA, disability, and more
• Unlimited PTO, synchronous company break, paid sabbatical, and expressed minimum for time to recharge
• 401K retirement plans and fully paid life insurance
• Up to 16 weeks paid leave regardless of path to parenthood; flexible hours for returning parents and caregivers
• $10K to cover gaps in insurance, in support of adoption, surrogacy, preservation, and family-planning costs
• $600 per year to spend on the perks you care for most
• A stake in our success
• Generous new hire equity, and refresh grants
• Annual $1,500 development stipend; funding for cognitive coaching; and a focus on career pathing
• $500 new hire home setup stipend and $200/mo for wifi, phone and co-working

Bonus: Experience building LLM or agent-powered features in productionA track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job3+ years of software engineering experienceExperience shipping customer-facing features at a SaaS company, beyond internal toolingExperience being on call. You’d join our rotation after about 90 daysRegular, hands-on use of AI tools in your day-to-day engineering workFull-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React)A track record of working with product managers and designersBonus: Hands-on experience with observability tooling, such as OpenTelemetry