Senior Software Engineer- Adobe Experience Manager

SupportFinity™; North Carolina; On-site; USD 116,270 - 191,840; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) retirement plan with employer match

Paid parental leave plans

Job summary

Red Hat is seeking a Senior Software Engineer specializing in Adobe Experience Manager (AEM) in North Carolina. You'll be part of the Customer Content Services team, responsible for developing and customizing AEM Guides components and workflows to enhance the documentation experience.

With proven AEM development experience, you'll collaborate with various stakeholders to implement DITA-based authoring and content strategies. The role encompasses both technical execution and strategic planning.

Qualifications

• Proven experience as an AEM developer, including custom component development.
• Expertise in AEM architecture and building blocks.
• Advanced research and analytical skills for problem-solving.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and customize AEM Guides components to meet documentation requirements.
• Implement DITA-OT plugins and post-processing pipelines in AEM.
• Integrate AEM Guides with internal systems and the Adobe stack.

Skills

AEM development

Sling Models

DITA/XML conversion

Maven

Agile/Scrum

Tools

Git

JIRA

Slack

Job description

Senior Software Engineer – Adobe Experience Manager

Company: Red Hat

Posting Date: Mar 13

Location: North Carolina

Employment Type: Full‑time

Job Summary

The Adobe Experience Manager (AEM) Guides software engineer at Red Hat is responsible for developing, customizing, and maintaining content on the AEM platform. As a key member of the Customer Content Services team, you will help migrate Red Hat's product documentation from a custom solution to AEM Guides, building a DITA‑based authoring and publishing environment to deliver AI‑ready content. You will work closely with technical writers, content strategists, and other stakeholders to ensure a seamless content authoring and publishing experience.

As an individual contributor, your expertise in DITA architecture, custom AEM Guides components, and integration with core AEM features will empower technical writers to produce high‑quality content. You will also apply AI to streamline authoring, reduce repetitive tasks, and identify efficiencies in the CMS.

Responsibilities

• Develop and customize AEM Guides components, templates, and workflows to meet documentation and publishing requirements.
• Design and implement DITA‑OT plugins, specific schematron rules, and post‑processing pipelines in AEM.
• Configure and maintain the AEM publishing pipelines using DITA‑OT for PDF and HTML5 outputs, optimizing content in the Java Content Repository.
• Implement and manage content standards and a structured authoring environment, focusing on reuse, metadata, and file structure.
• Integrate AEM Guides with internal systems and the Adobe stack via APIs and web services.
• Configure and maintain AEM instances, including dispatcher settings, user permissions, OSGi services, and system maintenance.
• Develop strategic plans for the content platform that align with the broader Red Hat content vision and roadmap.
• Troubleshoot, debug, and optimize AEM performance and resolve technical issues related to content implementation and delivery.
• Document technical specifications, architecture, and development processes for knowledge sharing.

Qualifications

• Proven experience as an AEM developer, including custom component development and integration.
• Expertise in AEM architecture and building blocks such as Sling Models, OSGi bundles, custom workflows, templates, and components.
• Experience converting structured, topic‑based source (DITA/XML or AsciiDoc) to HTML and applying content architecture concepts such as reuse, metadata, and single‑source content.
• Knowledge of custom DITA‑OT plugins and deployment in the AEM Guides environment is preferred.
• Advanced research and analytical skills for complex problem‑solving and cross‑functional troubleshooting.
• Ability to develop strategic technical plans aligned with a broader content vision.
• Experience with development tools such as Maven, Git, JIRA, Slack, and Agile/Scrum methodology.
• Excellent written and verbal communication skills, conveying technical concepts to technical and non‑technical stakeholders.
• Experience working in a complex, cross‑functional technology organization.
• Ability to manage multiple assignments and good project management skills.

Salary

The salary range for this position is $116,270.00 – $191,840.00. Actual offer will be based on qualifications.

Pay Transparency

Red Hat determines compensation based on several factors, including job location, experience, applicable skills, training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For remote‑US locations, the salary range may differ based on location but will remain commensurate with duties and experience.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account – healthcare and dependent care
• Health Savings Account – high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits such as employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more

*These benefits are only applicable to full‑time, permanent associates at Red Hat located in the United States.

Equal Opportunity Statement

Red Hat is an equal‑opportunity workplace and affirmative action employer. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, contact [e-mail].