Senior Software Engineer

NCR Corporation; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

NCR Voyix Corporation seeks a Senior Software Engineer to build and evolve our next‑gen observability platform. You will design scalable Go services that collect telemetry and monitor distributed cloud environments, enhancing reliability and performance.

Work with SRE, product, and operations teams, instrument code with OpenTelemetry, and integrate with cloud-native observability tools (Grafana, Prometheus, Datadog). This role drives architecture decisions for a high‑scale SaaS platform.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of professional software development experience building scalable applications and services.
• Strong proficiency in Go (Golang) with production-grade applications.
• Experience developing cloud-native applications in GCP, AWS, or Azure.
• Experience with observability concepts, metrics, traces, logs, and telemetry pipelines.
• Experience instrumenting code with observability frameworks such as OpenTelemetry.

Responsibilities

• Design, develop, test, and deploy scalable software applications and platform services primarily using Go.
• Build and enhance components for collecting, processing, and exporting observability and telemetry data across systems.
• Develop services that integrate with cloud-native monitoring solutions and internal SRE tooling.
• Create a monitoring platform providing insights into health, performance, and reliability.
• Instrument applications to generate metrics, traces, and logs for operational visibility.
• Collaborate with SRE, Product, Operations, and Engineering teams to define observability requirements.
• Design APIs, plugins, and integrations for telemetry collection and workflows.
• Participate in architectural discussions on distributed systems and cloud infrastructure.
• Troubleshoot and resolve performance and reliability issues in cloud environments.
• Mentor junior engineers with code reviews and best practices.
• Implement CI/CD pipelines and automated testing to improve quality and deployment efficiency.

Skills

Problem solving

Communication

Team collaboration

Analytical thinking

Education

Bachelor's degree in Computer Science or related field

Tools

Go (Golang)

Google Cloud Platform

AWS

Azure

OpenTelemetry

Grafana

Prometheus

Datadog

New Relic

Dynatrace

Google Cloud Operations Suite

Terraform

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Senior Software Engineer Job Summary

As a Senior Software Engineer at NCR VOYIX, you will play a key role in building and evolving our next-generation observability and monitoring platform. This role is focused on developing software systems that collect, process, and analyze telemetry and monitoring data across distributed cloud environments. You will design and build scalable services primarily in Go, develop integrations with cloud and observability platforms, and help create an internal monitoring ecosystem that delivers actionable insights into application and infrastructure performance. The ideal candidate combines strong software engineering fundamentals with hands-on experience in cloud infrastructure, observability, telemetry data collection, and code instrumentation. This is an opportunity to influence the architecture of a strategic platform used to monitor and improve the reliability, performance, and scalability of critical systems.

Job Responsibilities

• Design, develop, test, and deploy scalable software applications and platform services primarily using Go.
• Build and enhance software components responsible for collecting, processing, and exporting observability and telemetry data across multiple systems and platforms.
• Develop and maintain services that integrate with cloud-native monitoring solutions, internal SRE tooling, and Google Cloud Platform (GCP) observability services.
• Create and enhance a monitoring and observability platform that provides actionable insights into application health, performance, reliability, and user experience.
• Implement instrumentation within applications and services to generate meaningful metrics, traces, and logs that support operational excellence and system visibility.
• Collaborate closely with Site Reliability Engineering (SRE), Product, Operations, and Engineering teams to define observability requirements and deliver scalable solutions.
• Design and develop APIs, plugins, and integrations that support telemetry collection and observability workflows.
• Participate in architectural discussions involving distributed systems, cloud infrastructure, and monitoring technologies.
• Troubleshoot and resolve complex performance, scalability, and reliability issues across cloud-based environments.
• Mentor junior engineers through technical guidance, code reviews, and engineering best practices.
• Implement CI/CD pipelines and automated testing strategies to improve software quality and deployment efficiency.
• Stay current on emerging trends and technologies related to observability, cloud-native architectures, infrastructure monitoring, and software reliability engineering.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• 5+ years of professional software development experience building scalable applications and services.
• Strong proficiency in Go (Golang) with demonstrated experience designing, developing, and maintaining production-grade applications.
• Deep understanding of Go development best practices, including concurrency, performance optimization, testing, and code quality.
• Experience developing cloud-native applications in Google Cloud Platform (GCP), AWS, or Azure environments.
• Working knowledge of cloud networking concepts, including VPCs, networking fundamentals, and distributed system architecture.
• Experience building and consuming RESTful APIs and microservices.
• Strong understanding of observability concepts, including metrics, traces, logs, telemetry pipelines, and monitoring architectures.
• Experience instrumenting code and applications using observability frameworks and standards such as OpenTelemetry or similar technologies.
• Experience working with telemetry data collection, aggregation, and analysis.
• Familiarity with modern observability and monitoring platforms such as Grafana, Prometheus, Datadog, New Relic, Dynatrace, Google Cloud Operations Suite, or related technologies.
• Experience working alongside Site Reliability Engineering (SRE) teams and supporting production monitoring strategies.
• Strong understanding of SQL and NoSQL database technologies.
• Experience with Agile development methodologies, including Scrum and Kanban.
• Excellent problem-solving, analytical, and communication skills.

Preferred Qualifications

• Experience building internal developer platforms, monitoring systems, or observability products.
• Familiarity with Google Cloud observability tools and telemetry ecosystems.
• Experience developing plugins, connectors, or integrations for monitoring and data collection platforms.
• Understanding of distributed tracing, service meshes, and cloud-native observability architectures.
• Experience working in high-scale, production SaaS environments.
• Knowledge of infrastructure-as-code and automation tools such as Terraform.

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fair, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Company Culture

Help us run the world's top brands. At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.