Senior Software Engineer

Cordial Experience Inc.; United States; Remote; USD 160,000 - 175,000; Full time

Benefits offered by this job

Childcare reimbursements

Continued education reimbursements

Job summary

Cordial Experience Inc. is seeking a Senior Software Engineer to guide the engineering team in building scalable, high-performance systems.

You will mentor engineers, drive architectural improvements, and set standards for code quality, collaborating with product and design to deliver features on time. Based in the United States (Eastern Time) or the United Kingdom, you will champion best practices, lead technical interviews, and help recruit top talent while balancing business needs and

Qualifications

• 7+ years of software engineering experience with leadership on complex, high-scale systems.
• Experience designing scalable, performant architectures that scale with product and team growth.
• Natural mentor who grows others and shares knowledge to improve the whole team.

Responsibilities

• Define and lead technical roadmaps for scalable, high-performance systems.
• Set engineering standards for code quality, design, and implementation.
• Provide mentorship to junior and senior engineers, promoting knowledge sharing.
• Lead architectural discussions to ensure systems meet long-term goals and scalability.
• Collaborate with Product, Design, and other engineers to align technical strategy with business goals.

Skills

Systems thinking

Software architecture

Mentoring

Cross-functional

Tech leadership

Interviewing

Job description

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbesrely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

Our Values

• Communicate better than the rest
• Own it, every time
• Make Waves

Position Summary

Cordial is seeking a Senior Software Engineer who will guide the engineering team in developing scalable, high-performance systems by defining technical roadmaps and setting standards for code quality. You will mentor team members, drive architectural improvements, collaborate with stakeholders, and ensure timely delivery of features while advocating for engineering needs.

This role is based in the United States on Eastern Time or in the United Kingdom.

You Will

• Define and lead technical roadmaps, ensuring that the engineering team builds scalable, high-performance systems.
• Set engineering standards for code quality, design, and implementation, guiding the team to follow these principles.
• Provide mentorship to junior and senior engineers, promoting a culture of knowledge sharing and continuous improvement.
• Identify and implement best practices in software development and ensure the team adopts them.
• Lead architectural discussions, ensuring that software systems meet long-term goals, performance, and scalability.
• Collaborate with product managers, stakeholders, and other engineers to develop sound technical strategies and solutions.
• Drive architectural improvements and technical debt resolution across the platform.
• Make critical decisions on technology stacks, tools, and frameworks that align with our business and technical objectives.
• Partner closely with Product, Design, and other business units to align engineering work with business priorities.
• Advocate for engineering needs and ensure that projects are executed within timeframes and budgets.
• Ensure the timely delivery of features and services that meet quality standards.
• Stay up-to-date with the latest trends and technologies in software development and bring innovative ideas to the team.
• Lead research and development initiatives to explore new tools and approaches to solve technical challenges.
• Tackle complex and challenging problems that require in-depth technical knowledge and creative solutions.
• Serve as a role model in both technical and soft skills, contributing to a positive engineering culture.
• Mentor other engineers, fostering their technical and career growth.
• Lead technical interviews and play a key role in hiring and onboarding new team members.

About You

• 7+ years of software engineering experience, with a track record of leading technical work on complex, high-scale systems.
• You think in systems — you have deep experience designing scalable, performant architectures and know how to make technology decisions that hold up as a product and team grow.
• You hold yourself and others to a high bar for code quality, design, and implementation — and you know how to raise that bar in a way that brings people along with you, not just over them.
• You're a natural mentor. You find genuine satisfaction in the growth of others, and you share knowledge freely — not because it's expected, but because it makes the whole team better.
• The code word is #becordial
• You're comfortable in ambiguity. You can define a technical roadmap from a business goal, identify what's missing, and drive alignment without needing all the answers handed to you up front.
• You operate like an owner. You care about outcomes — not just the technical elegance of a solution, but whether it actually solves the problem, ships on time, and moves the business forward.
• You thrive in cross-functional collaboration. You can translate complex technical concepts for non-technical stakeholders, and you know how to partner with Product and Design to build things that are both right and on time.
• You're tenacious about solving hard problems. When something is broken or holding the team back — tech debt, tooling gaps, architectural constraints — you don't look away. You lead the charge.
• You're curious and continuously learning. You stay close to what's evolving in the industry, bring new ideas to the team, and aren't afraid to challenge the status quo when there's a better way.
• You communicate exceptionally well — in code reviews, in architecture discussions, in interviews, and in the hallway. People leave conversations with you feeling clearer, not more confused.
• You care about culture. You understand that how a team works together is just as important as what it builds — and you actively contribute to an environment of transparency, trust, and continuous improvement.

Compensation & Benefits

$160,000.00 - $175,000.00 base salary annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, and flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!

Work Authorization

As of January 1, 2026, Cordial does not provide visa sponsorship, visa transfers, immigration support, or employment-related documentation for immigration purposes, including letters supporting visa applications, renewals, transfers, or work authorization, for new hires.

Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Cordial Experience Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.